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Shopify Shop Manager

Shopify Shop Manager

SkinSeoulMalaysia
1 hari lalu
Penerangan pekerjaan

Job Description : We are seeking a

Shopify Shop Manager

to oversee and optimize our online store as a key driver of growth at SkinSeoul. As the Shopify Shop Manager, you will be responsible for ensuring smooth store operations, delivering seamless shopping experiences, and scaling our e-commerce presence globally. You will collaborate closely with marketing, operations, and customer service teams, while having the opportunity to work directly with the leadership team to align store performance with company objectives.

Most importantly, you will take full

ownership of growth for our brand partners

, applying a

strong growth mindset

and executing every possible action required to drive the success of our D2C brand sites. This role demands exceptional problem-solving skills, the ability to

deep dive

into issues, relentless

customer obsession

, and the courage to

disrupt & simplify

processes for impact.

Responsibilities : Growth Ownership

  • Take end-to-end ownership of D2C store growth, proactively executing all actions that can accelerate brand performance.
  • Optimize store performance for conversion, SEO, and mobile experience.
  • Monitor analytics and prepare weekly reports on sales, traffic, and conversion metrics.
  • Explore and implement Shopify apps and integrations to improve efficiency and scalability.

Store Operations & Management

  • Manage and update the Shopify store (themes, navigation, product listings, collections).
  • Ensure product descriptions, pricing, and stock levels are accurate and consistent.
  • Handle daily store operations including orders, fulfillment, and returns to maintain a smooth customer journey.

    • Cross-Functional Collaboration

  • Work with the marketing and design teams to launch campaigns, discounts, and promotions.
  • Collaborate with customer service to ensure store operations align with customer needs and feedback.
  • Partner with logistics and finance teams for smooth order processing and payment tracking.

    • Innovation & Development

  • Stay updated on e-commerce and beauty industry trends for strategic insights.
  • Proactively propose improvements for store performance, user experience, and backend processes.
  • Apply a

    • disrupt & simplify

    mindset to streamline operations and unlock growth opportunities.

    Qualifications

  • A Bachelor's degree with 3–4 years of experience managing an e-commerce store (Shopify preferred).
  • Strong knowledge of the Shopify platform, apps, and integrations.
  • Familiar with SEO, online sales funnels, and analytics tools (Google Analytics, Shopify Analytics).
  • Experience in e-commerce, retail, or beauty industries is a strong plus.
  • Excellent organizational skills with sharp attention to detail.
  • Exceptional problem-solving abilities and willingness to

    • deep dive

    into challenges.

  • Growth-oriented mindset with strong ownership and accountability.
  • Ability to thrive in a fast-paced startup environment.
  • Good communication skills in English (written & spoken); Korean language is a plus.
  • Passion for skincare, beauty, or consumer products is highly desirable.

    • What You Will Gain by Working at SkinSeoul :

  • Be at the forefront of a company pioneering and disrupting the e-commerce and skincare industry with advanced AI technology
  • Be part of the growth story and boost your career by joining an ambitious and fast growing company
  • Thrive in a dynamic environment and challenge yourself to solve unique business problems
  • Work in an international work environment with a flat organization

    • About SkinSeoul :

    At SkinSeoul we stand at the unique intersection of AI, e-commerce, and skincare. We are disrupting the B2C ecommerce market in skincare and our vision is to be become the #1 skincare company globally.

    Starting with K-Beauty, we have unleashed the potential of advanced AI technology to launch the world's largest Korean skincare store. We pride ourselves on offering not only the largest but most personalized skincare selection, at affordable price points and with a superior customer experience.

    SkinSeoul is an equal opportunity employer committed to fostering an inclusive, innovative, and learning environment with the best employees. We provide equal employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, as required by applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know.

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