Business Operations Analyst

Overview

Position Title : Business Operations Analyst Established in 2019, Matrixport is the world's leading hub for all-in-one crypto financial services. We are committed to building an entry-grade ecosystem for the crypto space, by providing every user with a personalized super account that integrates products and services of crypto assets trading, investment, loan, custody, RWA, research and more. Through our diverse products and services, we empower users to achieve sustainable earnings from their crypto investments. Matrixport holds licenses such as the Hong Kong Trust or Company Service Provider (TCSP）& Money Lender License, an Appointed Representative (AR) in the UK. We are also registered as a Money Services Business (MSB) in the US and a member of Switzerland’s FINMA SRO-VFQ, ensuring our services meet the highest global standards and providing users with secure and compliant crypto financial solutions. As Matrixport continually reshapes the business landscape of crypto assets appreciation at the core, we continuously introduce our offers, and keep integrating the crypto sectors to create a closed-loop ecosystem for crypto services, making it easy for everyone to access the crypto space and enjoy potential earnings of cryptocurrency. Why Join Us

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users. Job Responsibilities

Daily product management support, coordinate releases of products and features; Formulate and update internal procedures for senior stakeholder’s review to streamline operation workflow, improve operational efficiency and mitigate operational risk; Regularly collect community feedbacks, collaborate with stakeholders on customer experience improvement; Familiar with spreadsheets, data tracking tools (Confluent / Superset), make product design / business optimization recommendation based on the data analytics result ; Work with all levels of stakeholders from finance / treasury / legal / product / risk departments. Job Requirements

Majors in finance / economics / mathematics / statistics / marketing are preferred; At least 2 years of working experience in the blockchain / fintech industry is preferred; Sensitive to data, responsible, and careful; strong resistance to pressure, project management ability, and communication skills; Fast learner, strong awareness with problem solving skills; Prior knowledge in blockchain, cryptocurrency would be advantageous. Good english writing skill is required, fluency in both English and Mandarin speaking is required By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Policy.

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