Cash Client Service Specialist (SG) MY

Business Performance and Management

• To provide professional & high quality phone & email support on Business Banking products & services to all Business Clients.
• To provide end-to-end support and assist with BizChannel troubleshooting on technical / system issues.
• Encourage and refer clients to utilize BizChannel services and Other Cash Management Channels & Services.
• Develop new business through cross-selling to existing & new to bank clients.
• Contact potential business partners to assess interest in collaboratation opportunities with CIMB Bank.
• Processing of Conveyancing Pay-in & Pay-out requests from Conveyancing Clients.
• Provide Exceptional Handling support to clients with special banking requirements.
• Handles Administrative tasks such as charging & waiver memo’s, etc.
• Monitoring of Stored-Value Facility Accounts.
• Provide support in any other ad-hoc duties and projects assigned by the supervisor.

Regulatory Compliance

• Participate in risk & control self-assessment, audit, and business continuity management activities for the department.
• Maintain standards and role model behaviours and demonstrate the core values of the bank

Key Dimension of Impact

Provide a professional & high quality Phone and Email Support to CIMB Business Banking Clients

Job Info

• Job Identification 27525
• Posting Date 01 / 14 / 2025, 02 : 41 AM
• Job Schedule Full time

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