Restaurant Manager (Selangor / Johor / KL)

Overview

• Deliver exceptional customer service to ensure high satisfaction.
• Lead, train, and motivate staff to achieve performance targets.
• Support recruitment, onboarding, and continuous staff development.
• Handle customer feedback and resolve complaints professionally.
• Oversee daily operations, including opening, closing, and shift scheduling.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor inventory and manage ordering to reduce waste and control costs.
• Manage outlet budgets, analyze sales, and implement cost-saving measures.
• Maintain accurate financial records and administrative documentation.
• Drive promotional activities and collaborate with marketing for campaigns.
• Maintain cleanliness, organization, and operational excellence of the outlet.
• Ensure menu quality and consistency in line with customer expectations.
• Keep licenses, certifications, and inspection records up to date.

Qualifications

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