Service Technician

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Responsibilities

• Carry out service, maintenance, commissioning, overhaul, trouble-shooting, installation, warranty repair and any other specialist service on the complete range of JCI and other manufacturers' Process and Industrial refrigeration equipment.
• Carry out comprehensive plant audit for Industrial and Process refrigeration systems and write detailed report explaining the plant condition, observations and recommendations.
• Travel throughout the Southeast Asia and other regions shore and offshore as required by the business in order to service the customer base.
• Carry out service work to the highest possible standard in line with JCI policy & procedures and industry recognised best practices.
• Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense.
• Ensure service reports are completed fully and to a good standard on completion of each service order or, when the duration of the work is in excess of one week, service reports must be submitted on a weekly basis.
• During day-to-day work in the field, actively identify and promote new / additional services, parts and products to our customers and feedback either verbally or via the service report of potential opportunities to the relevant person in the service office.
• Supervise subcontractors working on behalf of JCI.
• As Sr. Engineer, ensure that experience is passed on to the rest of the FLSP team through mentoring and training.
• Maintain service vehicle and any other tools and / or equipment assigned to you in good condition.
• Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers.
• Ensure the highest standard of safety are maintained at any job site at all times including but not limited to JCI staff.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management.

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