Senior Key Account Manager (E-commerce)

Overview

Senior Key Account Manager role based in Kuala Lumpur, Malaysia. You will be responsible for managing and growing the ecommerce business of one or multiple brands across all ecommerce platforms in Malaysia. You will create the ecommerce strategy and annual plans for your brands, negotiate with brand and platform stakeholders, and coordinate with in-house teams to drive brand success.

Responsibilities

• Grow account NMV and revenue
• Build strong relationships with your brand and platform counterparts
• Deliver expert recommendations on the best strategy / promotions / growth levers for brands
• Develop annual growth plans and activation calendars and campaign proposals
• Manage cross-functional team to drive brand performance (Content, Store management, Operations, Chat)
• Ensure all brand / store KPIs are met
• Collaborate on onboarding and growth plans for new brands
• Collaborate with management on NMV goals, planning and forecasting
• Work with Category Manager to ensure account retention and growth

Qualifications

• Min 2-3 years of relevant experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
• Commercial performance-driven mindset, flexible & collaborative attitude, thriving in a fast-paced start-up environment
• Strong interpersonal, relationship and communication, listening and negotiation skills
• Ability to develop a brand ecommerce strategy and translate into annual & monthly activation plans
• Experience in developing digital / ecommerce campaign plans
• Analytical skills to analyze data and make performance improvement suggestions
• Project management experience
• Good Excel and PowerPoint skills

What we offer

• Competitive salary package
• Key external facing position in a fast-growing international ecommerce company with strong momentum and differentiators (team, technology, regional footprint); exciting growth journey and opportunity to co-create our success story
• Opportunity to work with leading brands across categories and shape presence across ecommerce platforms
• Ample opportunity for personal and professional development, including on-the-job training and leadership topics

Note: we will not be accepting unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Advertising, Business Development, and Marketing
• Industries: Software Development

#J-18808-Ljbffr