Overview
Senior Key Account Manager role based in Kuala Lumpur, Malaysia. You will be responsible for managing and growing the ecommerce business of one or multiple brands across all ecommerce platforms in Malaysia. You will create the ecommerce strategy and annual plans for your brands, negotiate with brand and platform stakeholders, and coordinate with in-house teams to drive brand success.
Responsibilities
- Grow account NMV and revenue
- Build strong relationships with your brand and platform counterparts
- Deliver expert recommendations on the best strategy / promotions / growth levers for brands
- Develop annual growth plans and activation calendars and campaign proposals
- Manage cross-functional team to drive brand performance (Content, Store management, Operations, Chat)
- Ensure all brand / store KPIs are met
- Collaborate on onboarding and growth plans for new brands
- Collaborate with management on NMV goals, planning and forecasting
- Work with Category Manager to ensure account retention and growth
Qualifications
Min 2-3 years of relevant experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributorCommercial performance-driven mindset, flexible & collaborative attitude, thriving in a fast-paced start-up environmentStrong interpersonal, relationship and communication, listening and negotiation skillsAbility to develop a brand ecommerce strategy and translate into annual & monthly activation plansExperience in developing digital / ecommerce campaign plansAnalytical skills to analyze data and make performance improvement suggestionsProject management experienceGood Excel and PowerPoint skillsWhat we offer
Competitive salary packageKey external facing position in a fast-growing international ecommerce company with strong momentum and differentiators (team, technology, regional footprint); exciting growth journey and opportunity to co-create our success storyOpportunity to work with leading brands across categories and shape presence across ecommerce platformsAmple opportunity for personal and professional development, including on-the-job training and leadership topicsNote : we will not be accepting unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.
Seniority level
AssociateEmployment type
Full-timeJob function
Advertising, Business Development, and MarketingIndustries : Software Development#J-18808-Ljbffr