Contract CRM Coordinator (6-months)

Overview

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We\'re building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

This role is a 6-month contract role, supporting the regional team.

You Adventure Ahead

• Develop, execute and coordinate effective CRM campaigns
• Create and build html email marketing campaigns on CRM platform
• Create in-app, SMS, app push marketing campaigns on CRM platform
• Engage and collaborate effectively with local marketing teams and cross functional teams (Operations, Customer Service, Data, Product Marketing, Engineering) to ensure you design and execute effective customer journeys across all CRM channels.
• Contribute to process improvement by flagging potential issues or enhancement opportunities.
• Keep abreast of industry and competitive CRM trends to identify and develop innovative and effective marketing campaigns.

Essentials to Succeed

ShopBackers' DNA

Exclusively for ShopBackers

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

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