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Senior Retail Associate (Beauty)

Senior Retail Associate (Beauty)

ValiramShah Alam, Selangor, Malaysia
4 hari lalu
Penerangan pekerjaan

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Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at

  • Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
  • Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
  • Accessories (Swarovski, Mont Blanc)
  • Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)

Summary :

We are delighted to bring Rituals to our market – a luxury home and body care brand inspired by ancient Asian traditions, dedicated to creating meaningful moments of wellbeing. As a Retail Associate , you will be the face of the brand, delivering exceptional customer service, sharing product knowledge, and ensuring a memorable shopping experience that reflects the Rituals philosophy of slowing down and living mindfully.

Key Areas of Responsibility :

  • Deliver excellent customer service by engaging warmly with shoppers and providing tailored product recommendations.
  • Demonstrate strong knowledge of Rituals’ home, body, and wellbeing collections to guide customers in making informed choices.
  • Support sales targets by upselling, cross-selling, and driving repeat purchases.
  • Ensure the store is well-presented at all times, following visual merchandising guidelines.
  • Handle transactions efficiently using point-of-sale systems.
  • Assist in stock management including replenishment, inventory checks, and receiving deliveries.
  • Contribute to a positive team environment by supporting colleagues and sharing best practices.
  • Uphold Rituals’ brand values and create meaningful experiences for every customer.

    • Key Requirements :

  • Previous experience in retail or customer service, ideally within beauty, fragrance, or luxury lifestyle.
  • Passion for customer experience with strong communication and interpersonal skills.
  • Enthusiasm for beauty, wellbeing, and lifestyle products.
  • Ability to achieve sales goals while delivering service excellence.
  • Strong attention to detail and organizational skills.
  • Flexibility to work shifts, weekends, and holidays.
  • Proficiency with point-of-sale systems is a plus.
  • Minimum high school diploma or equivalent.

    • Only selected candidates will be notified

    Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • Sales, Business Development, and Customer Service

    • Industries

  • Retail

    • Referrals increase your chances of interviewing at Valiram by 2x

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