Specialist, Clinical - Application

Job Description

• Provide scientific and technical support in pre & post sales activity
• Plan and execute educational programs for a range of medical product (CME, User Training, Workshop, Demonstration & Evaluation)
• Develop relevant training material & syllabus
• Raise competency of customer in using our product to ensure quality result is met.
• Improve customer satisfaction by providing efficient response and effective solutions
• Provide advice & guidance to improve operational performance
• Involve in troubleshooting & issue resolving
• ISO documentation & reports
• On-job training will be provided

Requirements

• 2-3 years working in Medical Lab or Application Support
• Degree in Biomedical Sciences / Biotech / Biochemistry or relevant field
• Good communication, presentation / teaching skills
• Problem solver, team-player, resourceful, self-motivated, task-oriented & strives for excellence
• Strong passion in healthcare technology & medicine
• Willingness to travel (Nationwide when necessary)

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