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Retail Stylist Manager

INARI JEWELLERY SDN BHDBukit Kiara Estate, Kuala Lumpur, Malaysia

14 jam yang lalu

Penerangan pekerjaan

About Us

Inari Jewellery is a homegrown Malaysian demi-fine jewellery brand founded in 2022. In just 3 years, we've grown from a small studio into a brand with an international presence — showcased at New York Fashion Week, and featured in global publications such as Elle Slovenia, Grazia, and Harper's Bazaar China. Locally, we've been recognised by leading media including The Star Lifestyle, The Edge, Mono Lifestyle and BURO.

Every piece is crafted with purpose, for moments that matter — each piece made in small batches using 14k gold-filled, sterling silver, and natural gemstones.

Now, with the launch of our first flagship retail store, we're looking for passionate individuals who want to grow with us. At Inari Jewellery, you won't just be part of a store — you'll be part of a tight-knit, fast-growing team, shaping the future of a brand that's redefining artisanal jewellery in Malaysia and beyond.

The Role

As our Retail Stylist Manager, you will be the heartbeat of our store — leading the team, driving sales, and ensuring that every guest walks away with a meaningful and personalised experience.

This is a role for someone who blends sales leadership, operational excellence, and a love for people and design. You will guide the floor team, maintain a beautiful store environment, and grow lasting client relationships, all while supporting the expansion of a homegrown Malaysian brand.

It's also a chance to grow alongside a young brand, where your contributions will directly shape our retail journey.

Key Responsibilities

Sales & Client Experience

Lead by example in styling and guiding clients through collections
Build strong client relationships and a loyal community
Drive sales conversion and achieve monthly store targets

Operations & Store Excellence

Ensure store performance, inventory flow, and visual merchandising standards are consistently upheld

Ensure daily store operations run smoothly and reflect Inari's mindful luxury ethos

Support event activations, in-store styling sessions, and community initiatives

Team Leadership

Recruit, train, and mentor retail stylists / floor team members

Build a positive team culture of passion, purpose, and accountability

Monitor performance and provide regular coaching / feedback

Reporting & KPIs

Track and report on sales, inventory accuracy, and clienteling KPIs

Partner with management to develop growth strategies and customer engagement

KPIs

Achievement of monthly and quarterly store sales targets

Customer service excellence (measured via client feedback and repeat visits)

Inventory accuracy and visual merchandising upkeep

Team development, morale, and retention

Qualifications

3–5 years of relevant retail experience, with at least 2 years in a supervisory or managerial role (fashion, jewellery, or luxury retail preferred)

Strong communication skills — fluent in English and Malay, Mandarin proficiency is a plus

Excellent interpersonal and clienteling skills, with the ability to connect with diverse customers

A natural leader who inspires and motivates others

Highly organised, detail-oriented, and comfortable with basic reporting (Excel / Google Sheets)

Willingness to work retail hours, including weekends and public holidays

Comfortable in front of social media; ability to host styling sessions or go live is a plus

What's in Store for You

Competitive base salary + attractive commission on sales (expected total package aligned with industry benchmarks)

Staff discounts on Inari Jewellery collections

Mentorship and career growth opportunities in a young, expanding brand

Be part of a tight-knit team in a fast-growing local business

Play a critical role in shaping Inari's very first flagship store

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Retail Manager • Bukit Kiara Estate, Kuala Lumpur, Malaysia