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E-COMMERCE CUM LIVE HOST EXECUTIVE

E-COMMERCE CUM LIVE HOST EXECUTIVE

Sin Yew Lai TradingMalaysia, Malaysia
21 jam yang lalu
Penerangan pekerjaan

The E-commerce cum Live Host Executive is a dynamic hybrid role responsible for both the back-end management of our e-commerce platforms and the front-end hosting of live selling sessions. This individual will manage product listings and promotions while also planning and presenting engaging live streams to drive direct sales.

JOB TASK

MARKETPLACE & WEBSITE MANAGEMENT

  • Manage the day-to-day operations of official stores on platforms like Shopee, Lazada, and TikTok Shop etc.
  • Create, manage, and optimize product listings, ensuring all content (titles, descriptions, images, prices) is accurate and compelling.
  • Set up and manage in-platform promotional tools, such as vouchers, bundle deals, and flash sales, and participate in major online shopping campaigns (e.g., 11.11, 12.12).
  • Assist in running paid advertising campaigns on platforms like Shopee Ads, Facebook Ads, and Google Ads etc.
  • Collaborate with the marketing team to create social media content that promotes products and drives sales.
  • Help execute email marketing campaigns to the customer database.

CUSTOMER ENGAGEMENT & ANALYTICS

  • Act as the first point of contact for online customer inquiries, chats, and reviews to maintain good store ratings.
  • Track and analyze key e-commerce metrics like sales, conversion rate, and traffic.
  • Prepare regular performance reports for the E-commerce Manager.

    • LIVE SELLING & HOSTING

  • Plan the content, script, and promotions for regular live selling sessions.
  • Act as the on-camera host, presenting products with high energy and persuasively engaging with the audience.
  • Interact with viewers in real-time, answer questions, and use promotional tactics to drive immediate sales during the broadcast.
  • Analyze the results of each live session, including viewership and sales generated.

    • JOB REQUIREMENT

  • Min 1-3 years of experience managing e-commerce stores (Shopee, Lazada). Prior experience as a live host or promoter is a major advantage.
  • Proficient with e-commerce seller platforms. Must have an excellent on-camera presence, strong communication skills, and a persuasive personality.
  • Experience with digital advertising tools (e.g., Facebook Ads, Google Ads, Shopee Ads) and social media marketing.
  • Ability to track, analyze, and report on e-commerce KPIs (sales, traffic, conversion rate) using platform analytics and tools like Excel.
  • Skills in writing compelling product descriptions and optimizing listings for visibility.
  • Ability to work independently and manage daily tasks in a fast-paced environment.
  • Strong written communication skills for customer service and internal coordination.
  • Required language(s) : Mandarin, English, Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

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