Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Guest Happiness Specialist - Remote

Guest Happiness Specialist - Remote

The FlexKulai, Johor, Malaysia
2 hari lalu
Penerangan pekerjaan

Guest Happiness Specialist - Remote

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About The Flex

At The Flex , we’re on a mission to make renting as easy as buying something on Amazon — simple, fast, and borderless . Our proprietary Property Management System (PMS) powers this mission by automating operations, simplifying communication, and creating flawless guest experiences across multiple countries. We’re growing fast and looking for A-Players — proactive, ambitious individuals who thrive in fast-paced environments and love delighting customers.

Position : Guest Happiness Specialist

As a Guest Happiness Specialist at The Flex , you’ll be the heart and voice of our brand. Your mission is simple : make every guest feel cared for, supported, and happy throughout their stay . You’ll help guests with bookings, check-ins, and any questions they have — ensuring smooth, stress-free experiences from start to finish. Using our in-house PMS tools, you’ll manage requests efficiently and turn potential issues into memorable moments of hospitality. If you’re empathetic, solution-driven, and take pride in making people smile — this role is for you.

Key Responsibilities

  • Guest Support : Handle guest inquiries via chat, email, and phone with warmth and professionalism.
  • Booking Assistance : Help guests with reservations, check-ins, and check-outs using our PMS.
  • Problem Solving : Quickly resolve any issues or complaints with empathy and proactive communication.
  • Communication Management : Keep guests informed every step of the way for a seamless experience.
  • Feedback Loop : Collect and share guest insights to help improve our service quality.
  • Upselling & Retention : Recommend add-ons and experiences to enhance guest satisfaction and loyalty.

What We’re Looking For

  • Excellent communication skills — written and verbal.
  • A natural people-person with a warm, empathetic approach.
  • Previous experience in hospitality, customer service, or short-term rentals.
  • Tech-savvy and confident using PMS or CRM systems.
  • Calm under pressure and great at multitasking.
  • Fluent in English (additional languages are a big plus).
  • Why You’ll Love Working at The Flex

  • Be part of a team transforming the global rental experience.
  • Join a supportive, international, and fast-growing company.
  • Room to grow — this role evolves as we scale.
  • Competitive salary and performance bonuses.
  • Remote-first and flexible working culture.
  • Seniority level

    Entry level

    Employment type

    Full-time

    Job function

    Other

    Referrals increase your chances of interviewing at The Flex by 2x.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Specialist Remote • Kulai, Johor, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    🥳🤩 Events Superstars! 🥳🤩 - EMINENCE ORGANIZATION PTE. LTD.

    🥳🤩 Events Superstars! 🥳🤩 - EMINENCE ORGANIZATION PTE. LTD.

    EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We’re Hiring : Events Superstars! 🥳.Are you looking to explore and venture out into a career that's fun and awesome?.Full-Time | No Experience Needed | Immediate Start. Yes, the one who’s looking f...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
    • Dinaikkan pangkat
    🫵 (Travel Opportunities) EVENTS SALES - EMINENCE ORGANIZATION PTE. LTD.

    🫵 (Travel Opportunities) EVENTS SALES - EMINENCE ORGANIZATION PTE. LTD.

    EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We’re Hiring : EVENTS SALES! 🚀👫🏻.Full-Time | No Experience Needed | Immediate Start.Hey you! Yes, the one who’s looking for something different. Want to earn and learn at the same time 🎓💸.Chat w...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    Events Marketing Baddies | Main Character Energy + Travel Perks

    Events Marketing Baddies | Main Character Energy + Travel Perks

    MAXIMUS ORGANISATION SG PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We’re all about 10 / 10 energy, real connections & making every day exciting.Be the face of big brands, turn events into experiences. Connect, vibe & spark excitement with people.Work with a t...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
    • Dinaikkan pangkat
    Guest Happiness Specialist - Remote

    Guest Happiness Specialist - Remote

    The FlexJohor Bahru, Johor, Malaysia
    Guest Happiness Specialist - Remote.Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Property Management System (PMS). We’re growing fast and looking for.Position : Guest Happiness...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    TRAVELING OPPORTUNITIES- EVENT BRAND AMBASSADORS - ACQUIPLUS PRIVATE LIMITED

    TRAVELING OPPORTUNITIES- EVENT BRAND AMBASSADORS - ACQUIPLUS PRIVATE LIMITED

    ACQUIPLUS PRIVATE LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG
    WE'RE HIRING : EVENT BRAND AMBASSADORS 🚀 • •.Ready to take on a career that.We’re on the lookout for young,.Be the face of our clients – from events to campaigns, you’ll be front and center.Drive bra...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    Entertainment Manager

    Entertainment Manager

    SL06-48 PTE. LTD.D07 Golden Mile, Middle Road, SG
    We are seeking a personable and attentive Guest Relations Manager to ensure our club guests receive exceptional service and a memorable experience. You will manage guest communications, resolve issu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Marketing & EVENTS. (Overseas Travel Opportunities) - ROYAL ORG PTE. LTD.

    Marketing & EVENTS. (Overseas Travel Opportunities) - ROYAL ORG PTE. LTD.

    ROYAL ORG PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    Want a Career That Takes You Places? Join Royal 👑.At Royal, we believe work should be exciting, rewarding, and full of growth. We’re a leading sales & marketing firm looking for motivated Event...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    [ENTRY LEVEL] EVENTS AND PROMOTIONS

    [ENTRY LEVEL] EVENTS AND PROMOTIONS

    AXISREACH RECRUITMENTD01 Cecil, Marina, People’s Park, Raffles Place, SG
    Join Our Events Marketing Team – No Experience Needed! 🔥.Promote and represent brands at exciting events.Engage customers & boost sales. Work with a supportive, fun team.Training & coaching...Tunjukkan lagiKemas kini terakhir: 15 jam yang lalu
    • Dinaikkan pangkat
    We’re Brewing Something Big — Events & Marketing Reps Wanted!

    We’re Brewing Something Big — Events & Marketing Reps Wanted!

    MAXIMUS ORGANISATION SG PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We’re Brewing Something Big — Events & Marketing Reps Wanted!.You’re the kind that walks in and.You’ve got that espresso energy — confident, vibrant, and just the right amount of bold.Represent...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    ⭐EVENTS SUPERSTARS⭐ (NO EXP NEEDED!) - EMINENCE ORGANIZATION PTE. LTD.

    ⭐EVENTS SUPERSTARS⭐ (NO EXP NEEDED!) - EMINENCE ORGANIZATION PTE. LTD.

    EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    Hiring : Full-Time Sales Ambassadors – No Experience Needed! 🚨.Location : Singapore | 💼 Industry : Events & Roadshows | 🕘 Full-Time. Are you outgoing, energetic, and love interacting with people...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    🥳🤩 Events Superstars! 🥳🤩

    🥳🤩 Events Superstars! 🥳🤩

    EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We’re Hiring : Events Superstars! 🥳.Are you looking to explore and venture out into a career that's fun and awesome?.Full-Time | No Experience Needed | Immediate Start. Yes, the one who’s looking f...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    [FUN CULTURE | TRAINING PROVIDED] EVENT SALES TRAILBLAZER - EMINENCE ORGANIZATION PTE. LTD.

    [FUN CULTURE | TRAINING PROVIDED] EVENT SALES TRAILBLAZER - EMINENCE ORGANIZATION PTE. LTD.

    EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    Extrovert, introvert, or somewhere in between.If you’re looking for a job where work feels less like “work” and more like fun, friends, and future opportunities — this is it✨.Apply today — Fun, gro...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
    • Dinaikkan pangkat
    [LEADERS WANTED] EVENT SALES LEADER - EMINENCE ORGANIZATION PTE. LTD.

    [LEADERS WANTED] EVENT SALES LEADER - EMINENCE ORGANIZATION PTE. LTD.

    EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    The next big opportunity is here - all it needs is a leader bold enough to seize it!.Skills and Character development.Ongoing leadership development. If you’re ambitious, people-driven, and ready to...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
    • Dinaikkan pangkat
    Events & Marketing (No Experience / Travel Opportunity)

    Events & Marketing (No Experience / Travel Opportunity)

    MAXIMUS ORGANISATION SG PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We’re Hiring : Events & Marketing Vibes Squad!.Tired of boring jobs with zero excitement?.If you're the life of the party, a natural at making connections, and ready to do more than just sit beh...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    Events & Marketing (No Experience / Travel Opportunity) - MAXIMUS ORGANISATION SG PTE. LTD.

    Events & Marketing (No Experience / Travel Opportunity) - MAXIMUS ORGANISATION SG PTE. LTD.

    MAXIMUS ORGANISATION SG PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We’re Hiring : Events & Marketing Vibes Squad!.Tired of boring jobs with zero excitement?.If you're the life of the party, a natural at making connections, and ready to do more than just sit beh...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
    • Dinaikkan pangkat
    Events Marketing Specialist(Entry level)(Training provided) - RAHAISY

    Events Marketing Specialist(Entry level)(Training provided) - RAHAISY

    RAHAISYIslandwide, SG
    Present ideas clearly to clients.Recruit and train a high-performing team.Lead projects that increase sales and revenue.Positive, “no limits” attitude. Motivated, goal-oriented, and driven.Open to c...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Events Marketing Specialist(Entry level)(Training provided) - Islandwide, SG

    Events Marketing Specialist(Entry level)(Training provided) - Islandwide, SG

    RAHAISYIslandwide, SG
    Present ideas clearly to clients.Recruit and train a high-performing team.Lead projects that increase sales and revenue.Positive, “no limits” attitude. Motivated, goal-oriented, and driven.Open to c...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    SALES & EVENTS REPRESENTATIVE (WORK + TRAVEL OPPORTUNITY FOR FRESH GRADS!) - EMINENCE ORGANIZATION PTE. LTD.

    SALES & EVENTS REPRESENTATIVE (WORK + TRAVEL OPPORTUNITY FOR FRESH GRADS!) - EMINENCE ORGANIZATION PTE. LTD.

    EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    Graduated and not ready for a boring 9–5?.Start your career where work meets adventure! Join our energetic sales & events team and represent global brands across roadshows, pop-ups, and travel ...Tunjukkan lagiKemas kini terakhir: 7 jam yang lalu
    • Dinaikkan pangkat
    Entertainment Manager - SL06-48 PTE. LTD.

    Entertainment Manager - SL06-48 PTE. LTD.

    SL06-48 PTE. LTD.D07 Golden Mile, Middle Road, SG
    We are seeking a personable and attentive Guest Relations Manager to ensure our club guests receive exceptional service and a memorable experience. You will manage guest communications, resolve issu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Make Money, Make Friends, Make Memories ‍ | Event Marketing

    Make Money, Make Friends, Make Memories ‍ | Event Marketing

    VISION ORGANISATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    Where Ambition Becomes Your Edge.Tired of boring jobs with zero excitement or growth?.If you’ve got drive, people skills, and that “let’s make it happen” energy, this could be your next big move.No...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu