Company Background : Commercial Interior Design
Position : BD Manager
Location : Penang
Working Day : Mon - Fri (8 : 00 am - 6 : 00pm)
Salary : up to RM 15,000 (Open for discussion)
Responsibilities
- Business Development and Sales & Marketing
Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant projects.
Developing marketing strategies with action plans to penetrate new markets.Increasing revenue by identifying new opportunities for unmet customer needs.Developing sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face-to-face meetings, building and maintaining a healthy sales pipeline.Drive the entire sales process : prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.Respond quickly and effectively to all sales enquiries and follow up diligently with those enquiries.Customer Relationship ManagementManaging existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
Respond to and handle customer feedback (including complaints) and communicate with customers regarding their feedback and complaints; work with responsible departments to resolve customer complaints.Monitor customer satisfaction through surveys and propose areas of improvement.Performance ManagementPrepare and submit performance management reports to Managing Director.
Identify areas of improvement based on the performance management report.Quality Management SystemEnsure effective implementation of company policy and departmental standard operating procedures.
Promote improvement in the Business Development department.Support other internal customers in operations to ensure products and services meet customer and other interested party requirements.Ensure proper document and record keeping in Commercial and QS departments.Requirements
Bachelor's degree in Business, Marketing or a related fieldProven sales track recordProven experience as a Business Development Manager or in a similar roleCoverage area : Northern regionInterested candidates please apply online or email to
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