Specialist, LDQA (Compliance Operations)

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles : We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Team

This team is part of Compliance Operations. The LDQA team focuses on continuous training, skill enhancement, and quality assurance to ensure the smooth execution of Compliance programs. We collaborate closely with key stakeholders, including Customer Due Diligence Ops, AML Ops, and Sanctions Ops, as well as other partners such as Compliance Advisory, the Product team, and the Data team.

About the Opportunity

The Quality Assurance (QA) Specialist is responsible for ensuring high-quality compliance case reviews and maintaining performance standards across all Compliance Ops functions. In this role, the successful candidate will monitor and evaluate compliance cases processed by Compliance Ops agents and provide feedback to Compliance Ops functions to improve agent performance and ultimately, ensure efficient and high-quality implementation of compliance controls.

Requirements : What We Look For In You

• Minimum 2-5 years of experience in a Quality Assurance role (experience in the FinTech / Crypto / Financial Institutions industry will be an added advantage)
• CAMS or ICA certification is a plus.
• Able to work on-site.
• Strong analytical skills with the ability to analyze data and provide actionable insights for continuous improvement.
• Excellent verbal and written communication skills.
• Highly motivated and detail-oriented with strong multitasking and prioritization abilities.
• Capable of working both independently and collaboratively within a team environment.
• Familiarity with regulatory requirements and compliance standards, such as AML, CDD, and Sanctions.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.

Key Responsibilities : What You’ll be Doing

Why Join Us?

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