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Become a Luxury Watch Brand Evaluator in Penang, Malaysia

Become a Luxury Watch Brand Evaluator in Penang, Malaysia

CXGGeorge Town, Penang, Malaysia
30+ hari lalu
Penerangan pekerjaan

Become a Luxury Watch Brand Evaluator in Penang, Malaysia

Turn your passion for fine timepieces into a rewarding freelance opportunity! Explore the world of luxury watchmaking and make a lasting impact on some of the world's most prestigious horology brands. Join CXG, the global leader in customer experience, and work alongside iconic names like IWC, Piaget, Boucheron, Tiffany & Co., and more.

About the Role :

An Luxury Watch Brand Evaluator will immerse themselves in the luxury watch retail environment to discreetly assess customer experiences and provide valuable feedback that helps brands elevate their service. Whether visiting a boutique, exploring a product inquiry, or engaging with after-sales service, your insights help shape the future of luxury watch retail.

  • Flexible Schedule - Each in-store visit takes around 20 minutes, giving you freedom to plan around your availability
  • Frequent Assignments - Perform multiple missions each month with globally renowned luxury watch and jewelry brands

Our Luxury Partners :

  • Jewelry & Watches : Tiffany & Co., Piaget, IWC, Boucheron
  • Fashion & Couture : Louis Vuitton, Saint Laurent, Balenciaga, Versace
  • Beauty & Skincare : Guerlain, Givenchy
  • Automotive : Bentley

    • What You'll Be Doing :

  • Select your missions - Choose assignments that align with your interests and availability
  • Visit luxury watch boutiques - Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation
  • Evaluate the full experience - From store ambiance to post-sale service, assess the full client journey
  • Report your insights - Submit structured feedback through our CXG Live platform

    • Why Join CXG? With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our mobile-friendly platform, CXG Live, allows you to manage missions, access resources, and submit evaluations anytime, anywhere.

    Requirements

  • Must be 30 years of age or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers

    • Benefits

  • This is a freelance, project-based position
  • Flexible working hours
  • Compensation for Non-Purchase Evaluations : Earn a fee based on mission complexity
  • Compensation for Purchase-Based Evaluations : Reimbursement for approved items as stated in the mission brief

    • #J-18808-Ljbffr

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