Client Success Executive (APAC Hours)Mintel • Kota Bharu, Kelantan, Malaysia
Client Success Executive (APAC Hours)
Mintel • Kota Bharu, Kelantan, Malaysia
1 hari lalu
Penerangan pekerjaanBackground in data analysis, insights, and market research; proficient with pivot tables, VLOOKUPs, and other formulas. Tech‑savvy with experience in SaaS platforms such as Mixpanel and Microsoft Dynamics CRM. Detail‑oriented with strong organizational skills and a commitment to quality. Excellent verbal and written communication skills; adaptable to client and internal audiences. Self‑directed, taking initiative to solve problems and take ownership of client portfolios. Multitasker capable of handling multiple projects with differing deadlines. Client‑obsessed, driven to help clients achieve success. Curious and skilled at navigating client conversations, asking probing questions. Fluent in Mandarin (written and spoken) to support clients based in China. Culture of collaboration with remote‑working support. Flexible start and end times. Home‑based but in‑office onboarding and periodic training. Support for personal development and sharing of learning. Social events within and across departments. Generous annual leave and employee‑benefit package. One extra day off to celebrate your birthday. Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, Mintel Gives). Two days per year of leave for local volunteering (Mintel Gives). Mental‑health and wellness support via Modern Health App. State‑of‑the‑art offices fostering collaboration and fun.
Mintel, a leading market‑intelligence agency, is seeking a Client Success Executive (APAC Hours) to support its global client base. The position is based in Kuala Lumpur and focuses on delivering proactive and reactive client support across all sectors.
Responsibilities
- Respond to ad‑hoc client requests, providing timely and thorough responses using Mintel data and insights.
- Create recurring client newsletters in various formats to highlight new data and industry insights.
- Collaborate with Client Success Managers on engagement, providing data analysis and reporting on client usage.
- Assist the Client Support team with subscription access issues and market‑research support requests.
- Provide live‑chat support for client inquiries.
- Conduct virtual training sessions on Mintel tools upon request by the Commercial Team.
- Represent Mintel as a knowledgeable expert in methodologies and processes across verticals.
Qualifications
Benefits
Mintel is an equal‑opportunity employer committed to building an inclusive workplace.
Working Hours : 09 : 00 am – 05 : 30 pm
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Client Executive • Kota Bharu, Kelantan, Malaysia
Pekerjaan berkaitan
%20Sdn%20Bhd)
Remote Global Client Success Lead (APAC / EMEA)
Mintel • Kota Bharu, Kelantan, Malaysia
A leading market intelligence agency in Kuala Lumpur is seeking a Client Success Executive to provide client support across APAC and EMEA.
The ideal candidate will have strong data analysis skills a...Tunjukkan lagi
Kemas kini terakhir: 4 hari yang lalu • Dinaikkan pangkat
Independent Business Development Director | Commission-Driven
Frost & Sullivan • Kota Bharu, Kelantan, Malaysia
A global consulting firm in Petaling Jaya is seeking a Business Development Director to leverage market knowledge and drive sales across various service lines including consulting and research.The ...Tunjukkan lagi
Kemas kini terakhir: 8 jam yang lalu • Dinaikkan pangkat • Baharu!
Asia Regional Site Management Leader (Remote)
GE Vernova • Kota Bharu, Kelantan, Malaysia
A leading energy company is seeking a Site Manager to oversee site management organization in Kuala Lumpur.The role includes ensuring successful execution of site projects, developing necessary pro...Tunjukkan lagi
Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
Customer Success Manager
Wiley Publishing • Kota Bharu, Kelantan, Malaysia
Customer Success Manager page is loaded## Customer Success Managerremote type : Remotelocations : Petaling Jaya, MYS : Remote, PHL : Remote, IDNtime type : Full timeposted on : Posted Todayjo...Tunjukkan lagi
Kemas kini terakhir: 5 hari yang lalu • Dinaikkan pangkat
Senior E&C Risk Governance Lead - Remote
Oman Shell • Kota Bharu, Kelantan, Malaysia
A leading energy company located in Cyberjaya is seeking an E&C Risk Governance Lead to manage E&C risk management processes, improving frameworks and reporting for stakeholder engagement.The ideal...Tunjukkan lagi
Kemas kini terakhir: 4 hari yang lalu • Dinaikkan pangkat
Regional Engagement Lead — Global Cybersecurity (Remote)
Positka • Kota Bharu, Kelantan, Malaysia
A boutique consulting firm is seeking a Regional Engagement Manager in Kuala Lumpur.This role requires 7+ years of experience in Project Management and fluency in Mandarin for client communication ...Tunjukkan lagi
Kemas kini terakhir: 2 hari yang lalu • Dinaikkan pangkat
Digital and telesales lead generation executive
SEKIM International • Kota Bharu, Kelantan, Malaysia
Digital and telesales lead generation executive.SEKIM International PTE Ltd, with HQ in Singapore, is looking for a lead generation executive to support the company's operations across South East A...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat
Remote Client Success & Executive Assistant (Founders)
Bistrochat • Kota Bharu, Kelantan, Malaysia
A dynamic restaurant tech company is seeking a Client Support & Executive Assistant to provide onboarding and training to restaurant partners while assisting the founders with administrative tasks....Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat
Customer Success Manager - MY
Pulse Global Limited • Kota Bharu, Kelantan, Malaysia
We are seeking a Junior Customer Success Manager (CSM) based in Malaysia, who will play a key role in driving customer success, retention, and growth across Pulse iD’s portfolio of banking and ente...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat
Azure Architect (AI Adoption / Security)
Softenger (Malaysia) Sdn Bhd • Kota Bharu, Kelantan, Malaysia
Job Title : AI Architect (Adoption / Security).We are hiring for key roles to support a major enterprise‑scale AI transformation program.
Candidates will work closely with business and IT teams to driv...Tunjukkan lagi
Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
Associate Director, Organizational Change Management (OCM)
Avasant • Kota Bharu, Kelantan, Malaysia
Organizational Change Manager (OCM).Avasant is a Los Angeles, California based top management consulting and research firm providing Strategic Sourcing, IT and Business Transformation, and Global S...Tunjukkan lagi
Kemas kini terakhir: 5 hari yang lalu • Dinaikkan pangkat
Technical Solutions Architect II
Akamai Technologies GmbH • Kota Bharu, Kelantan, Malaysia
Join the Technical Solutions Architect team.Akamai is working to simplify the way people work in the cloud.The team's mission is to accelerate innovation by making computing simple, scalable, acces...Tunjukkan lagi
Kemas kini terakhir: 5 hari yang lalu • Dinaikkan pangkat
Lead Counsel
respond.io • Kota Bharu, Kelantan, Malaysia
Experience : 5 to 8 years in commercial or technology law.You will create the legal foundation that supports our next phase of scale and work directly with the executive team across commercial, priv...Tunjukkan lagi
Kemas kini terakhir: 2 hari yang lalu • Dinaikkan pangkat
Remote APAC API Onboarding Lead for Partners
Third-Party Job Posts • Kota Bharu, Kelantan, Malaysia
A leading hospitality technology firm, Cloudbeds, is seeking a talented API Integration Specialist to join their remote team.
You will guide partners through API development, provide technical assis...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat
Regional Site Management Leader Asia
GE Vernova • Kota Bharu, Kelantan, Malaysia
Manage Site Management Organization within region.Ensure successful execution of Site Projects within time and budget and develop the Site.
Strict observance and implementation of the Business EHS / Q...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Lead Talent Acquisition : Build World-Class Teams (Remote)
Bjak • Kota Bharu, Kelantan, Malaysia
A financial services platform in Malaysia seeks a Lead, Talent Acquisition to drive recruitment efforts.This role involves managing the full-cycle hiring process and ensuring a positive candidate e...Tunjukkan lagi
Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
Senior Utility Solutions Consultant (Presales) - Remote
Oracle • Kota Bharu, Kelantan, Malaysia
A leading technology firm is seeking a Principal Sales Consultant in Kuala Lumpur, Malaysia.This role requires in-depth expertise in the utility industry, focusing on presales activities and client...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat
Client Support & Executive Assistant (Remote)
Bistrochat • Kota Bharu, Kelantan, Malaysia
Bistrochat is an innovative restaurant booking and loyalty application designed for the chat & Ai age.Seamlessly connecting with platforms like Facebook, Instagram, WhatsApp, Line app, Telegram, an...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat