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Operations Coordinator

Operations Coordinator

American President LinesPenangMalaysia, Penang, Malaysia
30+ hari lalu
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Penang, MY

Operations Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. Present in 170+ countries with over 110,000 employees across 1,500 sites, we are a Top 5 global 3PL.

We believe our employees are key to our success. We aim to engage and empower our diverse, global team to create value with our customers through contract logistics and various transportation services. CEVA Logistics offers a dynamic work environment that promotes personal growth, innovation, and continuous improvement.

Join us as an Operations Coordinator to :

  • Be the first point of contact for customers, carriers, suppliers, and other stakeholders during daily operations.
  • Handle customer orders, documentation, and transport bookings with carriers, following specified routing and service levels.
  • Monitor transport execution to ensure compliance with standards and instructions.

Request and Incident Management :

  • Manage customer requests and supply chain incidents / disruptions.
  • Inform supervisors and stakeholders of issues promptly.
  • Visibility and Event Management :

  • Ensure timely and accurate tracking updates from suppliers and carriers.
  • Follow up on missing events and investigate data inconsistencies.
  • Support Reporting and Performance Measurement :

  • Assist in preparing reports and reviews.
  • Analyze KPIs and suggest improvements.
  • Support onboarding of new suppliers for order and SOP compliance.
  • Process Governance :

  • Adhere to SOPs, work instructions, and procedures.
  • Support process or policy changes as directed.
  • CEVA Logistics is an equal opportunity employer, welcoming applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics.

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    Buat amaran kerja untuk carian ini

    Operation • PenangMalaysia, Penang, Malaysia