L1 Cyber Security Engineer (Hybrid – Onsite & Remote)

Overview

The L1 Security Engineer plays a critical role in the successful onboarding, maintenance, and operational health of our security technology stack. You will work closely with the SOC, Customer Success, and Implementation teams to ensure seamless deployment and performance of endpoint protection, firewalls, EDR, SIEM agents, and cloud security controls. This position is ideal for an early-career engineer who wants hands-on experience across multiple security technologies and a clear path into advanced roles such as Security Automation Engineer, DevSecOps, or Threat Response.

Key Responsibilities

• Assist in the deployment and configuration of security tools (EDR, firewalls, SIEM forwarders, cloud sensors) across client environments (on-prem, cloud, hybrid).
• Perform initial health checks and connectivity validation for newly onboarded clients.
• Monitor system alerts and perform first-level troubleshooting of agent failures, log ingestion issues, policy misconfigurations, and connectivity problems.
• Follow standard operating procedures (SOPs) for routine tasks : patching, certificate renewals, log source onboarding, access provisioning.
• Escalate complex technical issues to L2 / L3 Security Engineers with detailed diagnostics and logs.
• Maintain accurate documentation of configurations, client environments, and known issues.
• Support incident response readiness activities, including backup verification and failover testing.
• Collaborate with the SOC and Customer Success teams to resolve service-impacting events within SLA.
• Assist in vulnerability scan coordination and remediation tracking.
• Participate in change management processes and release deployments.

Required Qualifications & Skills

Preferred Attributes

What We Offer

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