Head of Sales (Open Channel)

Head of Sales (Open Channel)

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Job Summary

Reporting to the Head of Region, the Head of Sales for Open Channel (Prepaid & Entry Postpaid Distribution) is responsible for driving sales performance, market share growth, and execution excellence across the prepaid and entry-level postpaid segments. This role leads the development and implementation of sales strategies, manages distributor relationships, and oversees a team of Area Managers and Distributor Area Executives (DAEs) to ensure effective ground-level execution.

Key Responsibilities

• Sales Strategy & Execution : Develop and implement sales strategies to drive revenue growth, market share, and channel productivity across prepaid and entry postpaid segments.
• Distributor & Partner Management : Build and maintain strong relationships with distributors, dealers, and partners to ensure alignment with business goals and execution excellence.
• Team Leadership & Development : Lead and manage Area Managers and Distributor Area Executives (DAEs), providing coaching, performance management, and development opportunities to build a high-performing sales team.
• Channel Optimization : Oversee channel coverage and dealer engagement strategies to maximize reach, efficiency, and sales conversion.
• Performance Monitoring : Track and analyze sales performance metrics, identify gaps, and implement corrective actions to meet or exceed targets.
• Market Intelligence : Conduct market analysis to identify trends, customer needs, and competitive insights to inform sales strategies and tactical plans.
• Cross-Functional Collaboration : Work closely with marketing, product, and operations teams to ensure cohesive execution and alignment with broader business objectives.
• Budget & Resource Management : Manage sales budgets and resource allocation to ensure cost-effective operations and optimal return on investment.
• Compliance & Governance : Ensure all sales activities and channel operations comply with company policies, regulatory requirements, and ethical standards.

Qualifications

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