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Customer Service Specialist
HytechKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanMinimum qualification : SPM / Diploma / Degree in Business, Finance, or a related field. Language skills : Proficient in English; Mandarin is an added advantage. At least 1 year of relevant working experience preferred. Proficient in Microsoft Office tools (Word, Excel, PowerPoint). Positive, proactive attitude with strong communication and interpersonal skills. Willing to work on rotating shifts, including weekends when required. Convenient location – just 5 minutes’ walk from LRT Abdullah Hukum. Attractive compensation – competitive salary + performance-based bonus. Fun & dynamic culture – young, passionate & collaborative team. Snacks & celebrations – free-flow snacks, birthday parties, and regular team events. Career growth – opportunities for advancement and regional exposure. Mid-Senior level Full-time Customer Service Desktop Computing Software Products and IT System Custom Software Development
Overview
Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We’re Hytech – a fast-growing fintech company based in KL, passionate about building smart, secure, and easy-to-use financial solutions. From innovative platforms to seamless user experiences, we’re all about shaping the future of digital finance.
We’re looking for a Customer Service Specialist to join our awesome team! If you’re detail-oriented, a great communicator, and someone who enjoys solving problems and helping others – we’d love to hear from you.
What You’ll Do (Your Role & Responsibilities) :
- Provide front-line support to our customers via live chats, phones, and email.
- Answer queries and resolving client issues regarding our products, platforms, and promotions.
- Address customer feedback as well as complaints professionally.
- Record and update customer data and other relevant information when necessary.
- Supporting documentation / administrative needs within the department and supporting translation for customer announcements.
Qualifications & Skills
Seniority level
Employment type
Job function
Industries
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Buat amaran kerja untuk carian ini
Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia
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