Shift Manager ( R&R Seremban )

Responsibilities

Responsible for the day-to-day operations of Krispy Kreme Doughnut shop. To deliver the highest standard quality of service by handling customer complaints, conducting customer service evaluation and achieving the customer service rating target. Ensure staffing, inventory levels are appropriate so as to allow for smooth operation of the shop. Perform opening and closing duties Assist in stock take and upsell promotions Constantly motivate & cultivate a team spirit in the outlets Maintain utmost service standards and discipline / grooming among the service staff Supervise and train service staff to standards of excellence Adhere to company’s standard operating procedures Daily bank-in of the sales money and ensure float is sufficient Any other ad-hoc duties Job Requirements

Have minimum 1 years experience in similar position Application should be Malaysian citizens or hold relevant residence status. Able to Communicate well in English and Bahasa Have friendly & engaging personality Sales driven & results oriented Able to work on shifts including weekend, 6 days a week Possess own transport Job Benefits

Meal Allowance - RM 5.00 per day Sale performance Incentive Overtime Training and certification program Fast career advancement Medical coverage Daily Meal Provided EPF, Socso

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