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Key Account Manager, Mid-Market (Central)

Key Account Manager, Mid-Market (Central)

U MobileKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Key Account Manager, Mid-Market (Central) – Kuala Lumpur, Malaysia

We’re looking for a results-driven Account Manager to manage and grow relationships with key clients in selected industry in Malaysia. You’ll be the primary point of contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management. You are also required to onboard new customers / logos for the organization.

Responsibilities

  • Develop and maintain strong, long-term relationships with telecom clients
  • Understand client needs and tailor telecom solutions to meet business objectives
  • Negotiate contracts and close agreements to maximize profitability
  • Collaborate with internal teams (sales, technical, customer support) to ensure seamless service delivery
  • Monitor account performance and proactively address issues or concerns
  • Stay updated on telecom industry trends, products, and competitive landscape
  • Identify growth opportunities within existing and new accounts and support new business development
  • Prepare regular reports on account status, forecasts, and client feedback

Qualifications

  • Minimum Diploma or Higher Diploma, preferably Bachelor’s degree in Business, Communications, or a related field
  • Proven experience in account management, preferably in telecommunications or tech-related industries
  • Strong understanding of telecom services (e.g., mobile, broadband, enterprise solutions) is an added advantage
  • Excellent communication, negotiation, and presentation skills
  • Ability to manage multiple accounts and prioritize effectively
  • Proficiency in CRM tools and Microsoft Office Suite
  • Strategic thinker with a customer-first mindset
  • Strong analytical and problem-solving skills
  • Experience working with enterprise clients or government accounts
  • Positive and energetic personality

    • What’s Next

    Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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    Buat amaran kerja untuk carian ini

    Key Account Manager • Kuala Lumpur, Kuala Lumpur, Malaysia