Team Manager - Tech Support | Korean Speaking

Team Manager - Tech Support | Korean Speaking

Sutherland Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company Description

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Tech Team Manager . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Managers in this role get to :

• Influence the Lives of Others : Develop, train, and manage team members
• Strengthen Relationships : Establish and maintain communication with clients and / or team members; understand needs, resolve issues, and meet expectations
• Keep Morale High : Ensure motivational programs are in place and encourage frequent recognitions
• Impact the Bottom Line : Produce solid and effective strategies based on accurate and meaningful data reports and analysis and / or keen observations
• Define Sutherland’s Reputation : Oversee and manage performance and service quality to guarantee customer satisfaction
• Keep Management Updated : Relay important information in the form of timely and accurate report

Qualifications

Our most successful candidates will have :

Additional Information

All your information will be kept confidential according to EEO guidelines.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Management

Industries : Telecommunications

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