Tour Executive (Mandarin Speaker)

Responsibilities

• Handle customer inquiries via calls, emails, and walk-ins regarding flights, hotels, and transfers for China tourists.
• Manage flight and hotel reservations accurately and efficiently.
• Provide excellent service to corporate clients for airline inquiries and travel arrangements.
• Assist with visa applications, travel insurance, and tour packages.
• Maintain proper records and filing systems for easy reference.
• Draft itineraries and support daily tour operations with good product knowledge.
• Perform any other ad hoc duties or assignments as required by management.

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