IT Support Engineer

About the Company

This company is a global provider of digital transformation services, specializing in agile software development, consulting, and AI-native solutions. It partners with major brands across finance, media, retail, and other sectors to design and deliver next‑generation technology that drives efficiency and growth.

About the Job

To manage the complete lifecycle of employee computing devices (provisioning, deployment, maintenance, and troubleshooting) with both deskside and remote support. Expertise in Windows OS and Microsoft Intune / Autopilot is mandatory.

About the Manager / Team

The manager leads a highly operational IT Support team focused on proactively managing the entire lifecycle of employee devices. They require staff skilled in Windows OS and Intune / Autopilot to provide efficient deskside and remote support.

Key Responsibilities

• End‑User Device Management & Deployment
• Technical Support & Troubleshooting
• Service & Operations

Experience

2 years

Skills

ServiceNow

Qualifications

Education

Bachelor Degree

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