IT L2 Support Engineer

You will be supporting the local and remote IT infrastructure, mainly in a

Windows environment , by handling installations, maintenance, troubleshooting, and system upgrades. Youll also work on small projects and provide Tier 2 / 3 support using ITSM and Agile practices. Responsibilities

Maintain and support

Windows servers ,

VMware ,

Office 365 , and

Azure Cloud Troubleshoot system issues and work with vendors for hardware fixes Deploy and support both in-house and third-party applications Monitor performance, create reports, and ensure infrastructure security Participate in system upgrades and infrastructure planning Collaborate with internal teams and document technical procedures Provide support on-site and remotely, ensuring SLAs are met Qualifications

4-5 years

of IT experience with

Windows Server 2019+ ,

VMware ESXi ,

Windows 11 ,

Office 365 , and

Azure Cloud Knowledge of

ITSM ,

ITIL , and

Agile

methodologies Strong communication and teamwork skills Bachelor's Degree in Computer Science (or equivalent experience) Knowledge of

UNIX / Linux

systems Basic

networking

(Cisco CCENT / CCNA) Familiarity with cloud licensing and modern IT tools

#J-18808-Ljbffr