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Manager - Operations, Operations

Manager - Operations, Operations

CLSAKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Manager - Operations, Operations role at CLSA, Kuala Lumpur, Malaysia. This section summarizes the position and its purpose within CLSA.

Responsibilities

  • Follow up with daily trade reconciliation.
  • Monitor sub-account setup.
  • Trade confirmation : ensure clients’ expectations on trade confirmation timing are met; perform manual confirmation if required.
  • Trading and Sales Support : build solid relationships with front office (trading, sales and sales trading), respond to client settlement queries, follow up with CLSA regional office to assist local clients resolve issues with offshore trades, and promptly escalate to Sales Trading and Dealing team of any errors or discrepancies post trade execution.
  • Client Service : maintain good relationship with the client for all Operations related matters; follow up on client settlement queries with Clearing agents and Settlement departments.
  • Others : ad-hoc and periodic Regulatory Reporting; provide guidance and support to team members to meet objectives; challenge processes, suggest and implement changes where appropriate; work with IT to specify business requirements (BRD) for enhancements of new applications / reports; allocate resources for UAT participation.

Qualifications

  • Bachelor’s or Master’s degree in business administration, Finance or related field.
  • Minimum 10 years relevant working experience, with at least 5 years in Brokerage Securities Operations.
  • Strong organizational, problem-solving and client-serving skills.
  • Self-motivated with good interpersonal skills.
  • In-depth understanding of Bursa Malaysia settlement rules and processes.
  • Solid knowledge and proficiency in Microsoft Word and Excel.
  • Excellent command of and fluent in both spoken and written English.

    • Senior / Employment Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Other

    • Note : Referrals increase your chances of interviewing at CLSA. This description retains the core responsibilities and qualifications of the role and omits non-applicant tracking boilerplate.

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    Buat amaran kerja untuk carian ini

    Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia