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Customer Service Consultant
PLANET TELECOMS MANAGED SERVICES SDN BHDIpoh, Perak, Malaysia30+ hari lalu
Penerangan pekerjaanCandidate must possess at least a SPM or Diploma in any field or equivalent. Preferably with retail experience in telecommunication products and services. At least one (1) year of working experience in the related field is required for this position. Able to work in flexible hours, including weekends and public holidays, according to retail operational requirements. Sales-oriented and able to work independently. Good communication and good customer service skills. Good discipline and ability to work as a team. Able to work in Ipoh Parade Store. Medical Reimbursement. Group Hospital & Surgical Insurance. Attendance allowance. Free uniforms. Commission.
Join to apply for the Customer Service Consultant role at PLANET TELECOMS MANAGED SERVICES SDN BHD
This range is provided by PLANET TELECOMS MANAGED SERVICES SDN BHD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Description
Job Responsibility
- Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk-in customers at the shop.
- Handle enquiries on services provided, i.e., Postpaid, Prepaid, Broadband, Account Status, etc.
- Responsible for handling customer information, monetary transactions, handsets, and ensuring proper control, reconciliation, and timely updates in the system.
- Maintain accurate and comprehensive records of new and existing customers.
Job Requirements
Job Benefits
We are an equal opportunities employer and welcome applications from all qualified candidates.
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