Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Key Account Executive (Retention and Upselling)

Key Account Executive (Retention and Upselling)

Alpha Iota BPO Sdn BhdSeremban, Negeri Sembilan, Malaysia
11 hari lalu
Penerangan pekerjaan

Key Account Executive (Retention and Upselling)

About the job Key Account Executive (Retention and Upselling)

Join Our Alpha Iota Family, Where Everyone Wins!

  • Exciting Work-from-Home Opportunities
  • Learning & Development Programs to Upskill Yourself
  • Lucrative Salary Package
  • Health and Wellness Perks & Benefits
  • Motivating and Supportive Teams
  • ......and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing :

  • Responsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact.
  • Maintain an accurate record of client engagement.
  • Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp / Telegram chat.
  • Provide great customer experience through a consultative approach.
  • Be a strong team player and support company directions & goals.
  • Take ownership of your own performance by evaluating key metrics.
  • Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions.
  • Work location : Remote
  • Working hours : Monday - Friday (12PM - 9PM).
  • To be successful in this role, you will need to have :

  • Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry.
  • Good command of English, Mandarin and Bahasa Malaysia.
  • Good negotiation skills with the ability to resolve issues and customer concerns.
  • Sense of ownership and pride in your performance and its impact on the company's success.
  • Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting.
  • A proficient communicator with a consultative sales approach.
  • Self-motivated and possess aggressive sales personality in achieving quantitative results.
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Key Account Executive • Seremban, Negeri Sembilan, Malaysia

    Pekerjaan yang berkaitan
    Key Account Manager-Mandarin speaker-furniture industry

    Key Account Manager-Mandarin speaker-furniture industry

    Two95 International Inc.Shah Alam, Selangor, MY
    Quick Apply
    Client Relationship Management : .Cultivate and nurture enduring relationships with key QSR / F&B clients, aligning with Kian's tradition of client satisfaction. Act as the primary liaison for key a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Account Executive (AE) - Business Coaching

    Account Executive (AE) - Business Coaching

    ReefSubang Jaya, Malaysia
    Account Executive (AE) - Business Coaching.Account Executive (AE) - Business Coaching.Be among the first 25 applicants This range is provided by Reef. Your actual pay will be based on your skills an...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    Account Management Executive (Beauty)

    Account Management Executive (Beauty)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop ZALORA’s Beauty category.The primary focus in this role is to drive the overall growth of our key...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Key Account Management (Open Industry)

    Key Account Management (Open Industry)

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior Executive, Account Management (Beauty)

    Senior Executive, Account Management (Beauty)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop ZALORA’s Beauty category.The primary focus in this role is to drive the overall growth of our key...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Account Executive - Enterprise

    Account Executive - Enterprise

    ZscalerSeri Kembangan, Malaysia
    Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ : ZS) was founded in 2007 with a mission to make the cloud a safe place to do busin...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    Key Account Management Executive (Mortgage)

    Key Account Management Executive (Mortgage)

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Sales Executive (New Business Acquisition)

    Sales Executive (New Business Acquisition)

    Lyreco Switzerland AGKuala Lumpur, Malaysia
    Sales Executive (New Business Acquisition) page is loaded## Sales Executive (New Business Acquisition)locations : .Posted 4 Days Agojob requisition id : . JR- • •Key Responsibilities : - • • • Responsible for...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    Senior Executive - Key Account Management (Beauty Category)

    Senior Executive - Key Account Management (Beauty Category)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    We are looking for a Regional Senior Account Management Executive based in Kuala Lumpur, Malaysia to join our...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
    Senior Executive - Key Account Management (Luxury Category)

    Senior Executive - Key Account Management (Luxury Category)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    We are looking for a Senior Executive, Key Account Management based in Kuala Lumpur, Malaysia to join our marketplace team. The primary focus in this role is to drive the overall growth of our key b...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
    Key Account Management, Executive

    Key Account Management, Executive

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    The Platform Services team at ZALORA is young, highly dynamic and energetic.The aim of the Platform Services team is to provide ZALORA’s strategic brand partners with tailored solutions that ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Account Management, Senior Executive (MP Beauty)

    Account Management, Senior Executive (MP Beauty)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    We are looking for a Regional Senior Account Management Executive based in Kuala Lumpur, Malaysia to join our marketplace team. The primary focus in this role is to drive the overall growth of our k...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
    Business Development Executive - FX & CFDs Industry - Thailand Market

    Business Development Executive - FX & CFDs Industry - Thailand Market

    SummitNext Technologies Sdn BhdKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Quick Apply
    We are seeking a dynamic, results-oriented.Business Development Executive.This role is ideal for a commercially driven professional with strong business acumen, excellent stakeholder engagement ski...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Executive, Key Account Management (Open for fresh graduation)

    Executive, Key Account Management (Open for fresh graduation)

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
    Key Account Manager (Property Backed Financing)

    Key Account Manager (Property Backed Financing)

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Key Account Management Executive (Pharma / FMCG / Telco)

    Key Account Management Executive (Pharma / FMCG / Telco)

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior Executive, Key Account Management (Automotive)

    Senior Executive, Key Account Management (Automotive)

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior Executive Key Account Management (1SS)

    Senior Executive Key Account Management (1SS)

    ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, MY
    Quick Apply
    The Platform Services team at ZALORA is young, highly dynamic and energetic.The aim of the Platform Services team is to provide ZALORA’s strategic brand partners with tailored solutions...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Commercial Account Executive

    Commercial Account Executive

    MomosKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise multi-location brands and QSRs globally,...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Account Execuitve

    Senior Account Execuitve

    WatiSepang, Malaysia
    WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ coun...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu