Facilities Process Specialist (Compliance & Risk) - Based in Sedenak, Johor)

Overview

K2 Data Centres, a company under Kuok (Singapore) Limited, is based in Johor, Malaysia.

Purpose Of The Role

K2 is seeking a Facilities Process Specialist to manage and service our data centre infrastructure and facilities in Johor to ensure operations procedures, documentation and records are in place to meet relevant certifications and operational requirements, including ISO certification, Health and Safety requirements, Security Management System records maintenance and IT requirements.

Responsibilities

• Management of compliance in data centre related ISO accreditation and the Information Security Management System. Prepare for building the ISO systems. This involves working alongside our IT support vendor, group functions and compliance support vendor IT Governance.
• Point of contact and work with the Operations team for Health and Safety across all sites and coordinate with Health and Safety vendors and Health and safety training across the Operations team. Also seeking ISO accreditation for K2 data centres.
• Key support with building and maintaining the Information Security Management System and preparation for ISO accreditation and other accreditations, available for audits.
• Key support for monitoring and reporting environmental, recycling and waste management reporting for sustainability and support during audits.
• Point of contact along with Facilities Lead for environmental audits.
• Point of contact for IT procurement, IT licensing, support licensing and asset management across multiple data centre sites.
• Point of contact for finance and work with the Operations team, K2 Finance and the customers with Operations budgets and customer billing.
• Management of the Operations planning for Planned Preventative Maintenance and the Computer Aided Facility Management System which manages and generates the tickets for the Operations team to carry out the required tasks.
• Point of contact for Security along with the Facilities Lead. Since becoming online K2 Data Centres manages physical access to the facilities by our Security vendor.
• Work alongside the Facilities Operations General Manager on Corporate Social Responsibility projects, with activities increasing going forward.
• Manage all internal and external training schedules including EHS & Technical.
• Ensuring the EHS policy documents and processes within the facility are maintained and escalated where appropriate.
• Key support with asset management and life cycle management of IT equipment and work alongside Ops IT Vendor and Corporate IT support.
• Key support with finance purchase orders, invoicing and budgets.
• Key support with Planned Preventative Maintenance planning and working on CAFM ticketing system and new ticketing system when online.
• Control and enhance a systemic planned preventative maintenance (PPM) review process with support from all stakeholders to ensure the effectiveness of the existing planned maintenance program.
• Issue PPMs for all maintenance activities.
• Maintain the CAFM helpdesk to monitor performance of the facility and react appropriately to issues that arise.
• Develop and issue reports as required from CAFM and monitoring systems.
• Become a subject matter expert on the CAFM application and the new ticketing system when online.
• Key support in monitoring and reporting on physical security and work alongside the security vendors.
• Manage and complete ad-hoc projects as assigned.
• Prepare reports by collating, analyzing, and summarizing data; making recommendations.
• Work internally or with other departments to increase efficiencies and reduce potential failure scenarios.

Working environment

Job Requirements

Interpersonal Requirements

Skills, Set and Qualification Requirements

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