Tawaran kerja ini tidak tersedia di negara anda.
Customer Success Specialist - Cantonese
TeleperformanceGeorge Town, Penang, Malaysia8 jam yang lalu
Penerangan pekerjaanLanguage : English - Intermediate (B2) & Cantonese Educational : All majors Keyboard skills : Speed greater than 50 wpm and accuracy minimum 98% Speaking techniques : Basic CS needed, good intonation, pronunciation clear, no filler words (able to handle outbound call / voice if needed) Possess at least 1-year relevant customer service experience digital / inbound / outbound Prior experience in handling Live Chat & Digital Team or familiar with Social Media Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language Ability to multitask, detail oriented and possess good problem skills Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers Passionate in helping to resolve customer issues / queries and complaint handling A team player who thrives in a fast paced, dynamic environment A self-starter who can work independently with minimal supervision
Overview
The Customer Success Specialist (CSS) will be resolving customer queries, recommending solutions and guiding users and customers to provide Outstanding Customer Experiences (CX).
Responsibilities
- Responsible to resolve customer queries in a timely and accurate manner through live chat, email, outbound & inbound call and / or other platforms are required
- Providing customers with the client’s service and product information
- Use market specific knowledge and insights to spot and scope scalable solutions to improve the support of customers
- Identifying, escalating priority issues and reporting to the high-level management
- Recording details of comments, inquiries, complaints, and actions taken
- Other duties as assigned
Qualifications
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Specialist Cantonese • George Town, Penang, Malaysia
Pekerjaan yang berkaitan
Position : Customer Success Specialist.Location : George Town, Penang, Malaysia.Language Requirement : English & Mandarin.
Working Hours : 9am to 6pm or 12pm to 9pm.Respond to customer inquiries via...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Location : George Town, Penang, Malaysia.Language Requirement : English & Mandarin.Working Hours : 9am to 6pm or 12pm to 9pm.
Respond to customer inquiries via phone and email.Serve as the primary ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu The Service Advisors (SA) will provide customer service support to Client Customers’.Bachelor’s Degree or at least Diploma or equivalent in any discipline.
Must have B2 level English Language profic...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu 
- Dinaikkan pangkat
Enterprise Customer Success Manager
CanonicalSungai Petani, Kedah, Malaysia Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Enterprise Customer Success Manager.
Canonical Kuala Lumpur, Federal Territory of Kuala Lump...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Success Technical Engineer - APAC
Ververica | Original creators of Apache Flink®Kulim, Malaysia Customer Success Technical Engineer - APAC : You will ensure our clients get maximum value from Ververica's Unified Streaming Data Platform (powered by the VERA engine).
You will be the primary techn...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
- Dinaikkan pangkat
Enterprise Project Manager
CanonicalSungai Petani, Kedah, Malaysia Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Graduate Customer Success Manager
CanonicalBayan Lepas, Penang, Malaysia Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Graduate Customer Success Manager.
Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Client Service Specialist
SWAROVSKIBayan Lepas, Penang, Malaysia Client Service Specialist (Cantonese Speaker).At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create.
We are looking for a Client Service Specialist (...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Digital Insurance Project Manager - Cantonese Speaker (Fully Remote)
CoverGoSungai Petani, Malaysia Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us.At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and a...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
Customer Success Specialist
Two95 International Inc.George Town, Penang, MYQuick Apply
- Dinaikkan pangkat
Enterprise Channel & Partnerships Associate
PortcastKulim, Kedah, Malaysia Portcast is a venture-backed startup which predicts global trade flows to help logistics and shipping companies become more profitable.
We are a predictive analytics company that offers a fast-paced...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Advocate
CienaGeorge Town, Malaysia As the global leader in high-speed connectivity, Ciena is committed to a people-first approach.Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
(Chinese and English) Customer Success Specialist (Malaysia, remote)
SupportYourAppKulim, Malaysia Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a.
Unlock your potential by mastering new ski...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
Customer Success Specialist - Cantonese - Ipoh
TeleperformanceSungai Petani, Kedah, Malaysia The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
Rapsys Technologies Pte Ltd.Kulim, Kedah, Malaysia We're Hiring : Microsoft 365 / Teams / SharePoint Specialist!.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.The idea...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Specialist - Cantonese - Seberang Perai
TeleperformanceKulim, Kedah, Malaysia The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
The Customer Success Specialist (CSS)
Two95 International Inc.George Town, Penang, MYQuick Apply
- Dinaikkan pangkat
Customer Success Specialist - Cantonese - Klang
TeleperformanceSungai Petani, Kedah, Malaysia The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Customer Service Advisor(Cantonese)
Two95 International Inc.George Town, Penang, MYQuick Apply
- Dinaikkan pangkat
Customer Success Specialist - Mandarin - Penang
TPPenangMalaysia, Penang, Malaysia Love helping people? Join us as the.Be part of a team that values protecting personal data and delivering top-notch service in a friendly, growth-focused environment.
Diploma / Degree (any field) - Mi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
(Chinese and English) Customer Support Consultant, crypto (remote)
SupportYourAppKulim, Malaysia Chinese and English) Customer Support Consultant, crypto (remote) 2 weeks ago Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Unlock your potential by...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu