Senior Manager- QualityPlexus Corp. • George Town, Penang, Malaysia
Senior Manager- Quality
Plexus Corp. • George Town, Penang, Malaysia
10 hari lalu
Penerangan pekerjaanBachelor’s degree and 8‑10+ years of experience in the related field, or a Master’s degree and at least 5 years of experience in the related field. Previous management experience is required. Combination of education, experience, and time in the field will be considered, with internal candidates possibly having distinct requirements tailored to their skills and contributions within the organization. Strong written and verbal communication skills, including the ability to effectively interact, influence, and build consensus with internal and external teams. Strong presentation skills and the ability to represent Plexus Corp. in a professional manner. Must be able to build collaborative relationships with internal and external stakeholders. Ability to work with people at all levels of the organization, especially executive management. Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing good posture and ergonomic workplace arrangements. None Setting agreed clear requirements with customer through quality plan. Define incoming inspection and procedure. Driving zero defects for key indicators. Conduct MRB meeting for IQA findings. Ensure compliance of customer requirements, industry standards, and safety at the workplace. Primary interface with customers on quality related matters. Lead activities to improve yield at customer incoming and reduce RMAs. Participate and support regulatory and customer audits at site. Drive proactive continuous improvement on yield & quality metrics. Ensure effectiveness of PFMEA & CAPA. Drive SQE and suppliers on incoming material's quality. Conduct 5S audit. Drive the cross‑functional team to deliver continual improvement activities for internal processes deliverables. Build and embed quality awareness in operations. Ensure effectiveness of training and inspections. Educate operators and production associations on quality / compliance and procedure. Provide coaching & supervision to QA engineers. Provide technical guidance & communications to engineers / technicians. Guide engineers to respond effectively to customers' feedback, CAPA, and follow up with quality metrics set in the quality plan. Prepare Quarterly Operations Review. Identify and hire the right talent, develop high performance and motivated / engaged team with right competencies and capabilities. Perform effective supplier audit. Define audits and surveys to ensure all suppliers meet business requirements including flow down and quality standards. Execute supplier audit activities related to both validation and ongoing management of quality execution capabilities. Supplier performance management and development. Monitor, report, and support supplier quality metrics and performance, and support supplier corrective action and continuous improvement activities. Complement site operations in supplier‑related activities. Support sites on incoming inspection, problem part resolution through all phases of operations. Facilitate reporting and notifying suppliers of cost‑recovery requirements resulting from the need to contain, segregate, or handle non‑conforming parts. Support alternative supplier selection. Participate in customer‑facing supplier quality activities. Any additional task assigned by management. Degree in engineering or applied science with a minimum of 10 years’ working experience. Good working knowledge of electronic assemblies, components, quality monitoring, and improvement technique. Experience in PCBA, box build in high‑mix low‑volume manufacturing. Preferred managers specializing in quality control / assurance and supplier quality. Good discipline and attitude. People‑management skill and quality mindset. Industry background from automation, semiconductor, aerospace, or medical preferred.
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Purpose Statement
The Sr Mgr - Quality supports the strategic planning, development, execution and compliance of Plexus’ corporate Quality Management System (QMS) to all applicable quality regulations and standards. To differentiate Plexus from the competition, the Mgr - Quality supports and helps create a culture of quality and helps build customer confidence by leading Plexus’ quality, supplier, and regulatory teams (as applicable) and collaborating across the enterprise to ensure Plexus delivers defect‑free designs and products.
Key Job Accountabilities
- Leads monitoring and maintenance of site Quality Metrics to identify and deploy best practices and drive continuous improvement. Also helps develop and upgrade Quality site talent to ensure success.
- Acts as Quality Management Representative for the site, inclusive of Quality Engineering, Regulatory Compliance (to the extent applicable to the QMS), and Supplier Quality.
- Drives the use of problem‑solving tools and methodologies consistent with Plexus’ lean‑sigma culture. Accountable for leading CAPA performance and execution within the region.
- Leads operational quality assurance, supplier quality and QMS / regulatory teams to establish a quality roadmap for the continual improvement of manufacturing operations and supply base, improving quality, cost, and delivery of customer products.
- Manages external and internal site audit processes and the associated improvement cycle.
- Exemplifies and holds the team accountable for demonstrating the Plexus Core Values. Leads succession planning and ensures employees receive development and coaching to realize their full potential.
Education / Experience Qualifications
Other Qualifications
Physical Requirements
Travel Requirements
Responsibilities
Job Requirements
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Seniority level : Not Applicable.
Employment type : Full‑time.
Job function : Other (Industries : Appliances, Electrical, and Electronics Manufacturing).
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Quality Manager • George Town, Penang, Malaysia
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