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Account Management Specialist - Cantonese Speaking (Relocate to Bangkok, Thailand)
Account Management Specialist - Cantonese Speaking (Relocate to Bangkok, Thailand)TDCX • George Town, Penang, Malaysia
Account Management Specialist - Cantonese Speaking (Relocate to Bangkok, Thailand)

Account Management Specialist - Cantonese Speaking (Relocate to Bangkok, Thailand)

TDCX • George Town, Penang, Malaysia
10 jam yang lalu
Penerangan pekerjaan

Account Management Specialist - Cantonese Speaking (Relocate to Bangkok, Thailand)

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Benefits

  • Attractive remuneration, great perks, and performance incentive
  • Comprehensive medical, insurance, and social security coverage
  • World‑class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy‑to‑access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards

Responsibilities

  • Build strong relationships with customers by providing best‑in‑class customer experience and identifying opportunities to improve their performance.
  • Partner with different departments to assist customers better.
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights.
  • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met.
  • Support customer communication and education, including a best‑in‑class experience and ad‑hoc education needs.
  • Any other duties and responsibilities assigned by management, within the category of employment, for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

    • Qualifications

  • Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master’s Degree in any field.
  • Preferable with 2 years of working experience in the related field.
  • Strong time‑management skills and motivation to exceed expectations.
  • Enjoy working in a fast‑paced environment and be able to balance multiple tasks at the same time.
  • Comfortable working with computers and the ability to learn and adapt to new systems.
  • Excellent verbal and written communication skills in English and the language of the supporting market.

    • About TDCX

    Singapore‑headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries, including digital advertising, social media, e‑commerce, fintech, gaming, healthtech, media, technology and travel and hospitality. With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States.

    Job Details

  • Seniority level : Entry level
  • Employment type : Full‑time
  • Job function : Business Development, Marketing, and Sales
  • Industries : Outsourcing and Offshoring Consulting

    • #J-18808-Ljbffr

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