Barista Supervisor

Key Responsibilities :

Leadership & Team Management

Supervise daily operations of the café / barista team

Lead by example on the floor, maintaining high service and cleanliness standards

Schedule shifts, manage breaks, and ensure adequate coverage during peak hours

Support hiring, onboarding, and training of new baristas

Conduct regular check-ins with team members to promote growth and engagement

Customer Service

Ensure customers receive outstanding service and product quality

Address and resolve customer issues or complaints professionally and promptly

Foster a welcoming, energetic atmosphere for players and café guests

Coffee & Product Quality

Prepare and serve high-quality espresso-based drinks and other beverages

Ensure all staff follow proper drink preparation, health, and safety protocols

Monitor stock levels of coffee, milk, supplies, and order inventory as needed

Operations & Reporting

Open and close café according to venue procedures

Maintain cleanliness of the coffee bar, machines, and seating area

Assist with daily cash handling, POS reconciliation, and sales reporting

Collaborate with the Venue Manager on promotions, events, and seasonal offerings

Qualifications :

1+ years’ experience in a barista or café supervisor / lead role

Strong knowledge of coffee preparation and equipment

Excellent communication and leadership skills

Ability to thrive in a fast-paced, team-oriented environment

• Interest in sports, wellness, or social spaces a plus!

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