Assistant Manager, Employee Services & Wellbeing at Amway Business Services Asia Pacific Sdn Bhd
Key Responsibilities :
- Identify ABO’s training needs through research, and communication with internal stakeholders to localize training content that impact ABOs knowledge, attitude, and skills. May require developing content with guidance.
- Plan, coordinate, communicate and lead scheduled trainings and prepare materials to ensure adequacy, completeness inclusive modules, and workbook and workshop materials.
- Review, research, propose suitable platform and methods to train ABOs to increase the effectiveness.
- Conduct Train-the-Trainer sessions to ABO contract trainers to ensure alignment and understanding on the content who will train others ABO nationwide and audit contract trainers training performance periodically.
- Provide insight on improving future training after implementation of workshop through observation, data / success metrics, reports, and continuous collaboration with different stakeholders.
- Pursue self-development and learning of all corporate operational guidelines, code of conduct, IP guidelines and global and regional training policies.
- Self-learning on processes to ensure all training productions, deliveries and activities are in compliance with all Amway’s operational guidelines, code of conduct, IP guidelines.
- Demonstrates basic understanding of the organization’s business and strategy.
- Support company projects, functions and events when being assigned.
Required Knowledge, Skills, Abilities and / or Related Experience :
Strong interpersonal and verbal and written communication skillsCertificate in Train-the-Trainer Experience in stage presentationExtensive administration, coordination, influencing, delegation, and organizational skillsStrong ability to execute projectsAble to conduct training physically, virtually, and perform stage presentationsAbility to work independentlyMastery with Word, PowerPoint, Excel, OutlookProficient problem-solving skillsAbility to demonstrate solid knowledge of ABO organizations including structure and key influencersDemonstrated ability to manage internal teamsIntermediate knowledge of training and educationMust be willing to travel including occasional weekendsSeniority Level
Associate
Employment Type
Full-time
Job Function
Training
Industry
Consumer Services
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