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Soft Skills Trainer (Mandarin Speaker)

Soft Skills Trainer (Mandarin Speaker)

Amway Malaysia Indonesia Singapore & Brunei (MISB)Petaling Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Assistant Manager, Employee Services & Wellbeing at Amway Business Services Asia Pacific Sdn Bhd

Key Responsibilities :

  • Identify ABO’s training needs through research, and communication with internal stakeholders to localize training content that impact ABOs knowledge, attitude, and skills. May require developing content with guidance.
  • Plan, coordinate, communicate and lead scheduled trainings and prepare materials to ensure adequacy, completeness inclusive modules, and workbook and workshop materials.
  • Review, research, propose suitable platform and methods to train ABOs to increase the effectiveness.
  • Conduct Train-the-Trainer sessions to ABO contract trainers to ensure alignment and understanding on the content who will train others ABO nationwide and audit contract trainers training performance periodically.
  • Provide insight on improving future training after implementation of workshop through observation, data / success metrics, reports, and continuous collaboration with different stakeholders.
  • Pursue self-development and learning of all corporate operational guidelines, code of conduct, IP guidelines and global and regional training policies.
  • Self-learning on processes to ensure all training productions, deliveries and activities are in compliance with all Amway’s operational guidelines, code of conduct, IP guidelines.
  • Demonstrates basic understanding of the organization’s business and strategy.
  • Support company projects, functions and events when being assigned.

Required Knowledge, Skills, Abilities and / or Related Experience :

  • Strong interpersonal and verbal and written communication skills
  • Certificate in Train-the-Trainer Experience in stage presentation
  • Extensive administration, coordination, influencing, delegation, and organizational skills
  • Strong ability to execute projects
  • Able to conduct training physically, virtually, and perform stage presentations
  • Ability to work independently
  • Mastery with Word, PowerPoint, Excel, Outlook
  • Proficient problem-solving skills
  • Ability to demonstrate solid knowledge of ABO organizations including structure and key influencers
  • Demonstrated ability to manage internal teams
  • Intermediate knowledge of training and education
  • Must be willing to travel including occasional weekends
  • Seniority Level

    Associate

    Employment Type

    Full-time

    Job Function

    Training

    Industry

    Consumer Services

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    Soft Skills Trainer (Mandarin Speaker) • Petaling Jaya, Selangor, Malaysia