Barista - Pokok Lalaport

Brickhouse Group is a dynamic and growing F&B company known for our strong portfolio of restaurants and lifestyle dining concepts, including Pokok, Ginger, Pepper and Industry. We are committed to delivering memorable dining experiences by combining quality food, excellent service, and vibrant ambiance.

Pokok is one of our flagship brands, offering a unique dining experience that blends modern comfort food with fresh and high-quality ingredients. With multiple outlets across Klang Valley, Pokok is well-loved for its wholesome menu, inviting atmosphere, and exceptional service.

About the Role

As a Barista, you are the face of our café and play a vital role in creating a welcoming experience for customers. You will be responsible for preparing high-quality coffee, beverages, and light food items while delivering excellent customer service. The role also requires maintaining cleanliness, stock control, and upholding the café's brand standards.

Key Responsibilities

• Prepare and serve coffee, beverages, and café menu items to company standards.
• Greet and interact with customers warmly, ensuring a positive guest experience.
• Handle customer orders efficiently, including cash and POS transactions.
• Maintain cleanliness and hygiene at the counter, dining area, and equipment.
• Assist in restocking inventory and monitoring supplies.
• Follow food safety, hygiene, and café SOPs at all times.
• Support teammates during peak hours to ensure smooth outlet operations.
• Address customer feedback and escalate issues to supervisors / management if needed.

Requirements

Job Type : Full-time

Pay : RM2, RM3,000.00 per month

Work Location : In person