Chief Operating Officer

Overview

The COO oversees the university’s day‑to‑day operations, ensuring efficiency, compliance and excellence across academic and administrative functions. The role provides strategic leadership to align operations with institutional goals.

Qualifications

• Master’s degree in Business Administration, Management, Higher Education Administration or related field (PhD preferred from top tier universities)
• Professional certifications in leadership, finance or operations management (e.g., SPA, CFA, PMP) may be an advantage
• 10‑15 years of senior management experience in higher education within a large organisation or MNC
• Proven track record in strategic planning, financial management, campus operations and resource organisation
• Knowledge of higher education policies, regulations and governance structures (local and international) and experience working with MQA, MOHE, government agencies
• Demonstrated leadership in organisational transformation, digitalisation and operational excellence
• Strong strategic thinking with the ability to align operations with the university’s academic and research mission
• Expertise in budgeting, financial sustainability, and revenue diversification (including partnerships, grants and investments)
• Change management experience, particularly in modernising universities for competitiveness

Key Accountabilities

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