Lead Consultant - Health & Benefits Advisory

Overview

As part of the health & benefits team, this role is primarily to develop and grow our H&B business in Malaysia. This would include active business development and pipeline management, design and implementation of effective employee benefits, client sales / servicing support and to deliver on H&B strategy and BD projects.

The Role

• Support health & benefits projects and proposals development
• Clear understanding of client requirement and ability to translate requirements into project proposal, recommendation and SOW
• Develop benefits propositions, liaising & negotiating with stakeholders and prepare client solutions & recommendations. This would include (but not limited to) day to day vendor collaboration, building / refining processes and developing marketing / sales materials
• Project delivery and account management. This would include serving as the contact for internal stakeholders and clients on delivery of services.
• Consulting projects delivery, ensuring the progress against established objectives, budget, timeline, deliverables and quality standards
• Manage client expectations and raise appropriate issues to Practice Leader
• Maintain high client retention
• Revenue Target for H&B consulting projects and fee / commission based brokerage clients
• Manage an active and healthy sales pipeline that is aligned to revenue target
• Ensure compliance with the requirements of Company’s Quality Standards
• Monitor / control workflow priorities in the team to ensure goals / target are achieved
• Assist / undertake any other duties as may be required
• Conduct benchmarking studies and other research; provide value added analyses and summaries
• Analyse and compare vendor products, services and contracts, if any
• Design, distribute and evaluate responses to surveys and RFPs
• Communicate and liaise effectively with colleagues and clients regarding data collection and project execution
• Maintain and update of all sales material
• Build strong relationships internally and collaborate effectively on cross-functional teams
• Demonstrate natural ease and effectiveness when dealing with clients / colleagues at all levels
• Respond knowledgeably and quickly to champion questions

Qualifications

The Requirements

Equal Opportunity Employer

Seniority level

Employment type

Job function

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