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Desktop Support Engineer

Desktop Support Engineer

Total IT GlobalKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Desktop Support Engineer role at Total IT Global . Total IT Global elevates the digital journey with cutting-edge innovation, offering a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high-growth enterprises to guide them through complex digital transformations with a consultative approach, providing customized solutions and services across the entire IT asset life cycle.

Constant innovation and service excellence position Total IT Global as a Digital Experience Enabler at the leading edge of innovation.

Responsibilities

  • Escalate technical issues to the relevant parties when needed and follow up until issues are closed.
  • Ensure all standards and procedures are followed and maintained.
  • Answer queries and resolve issues related to the usage of standard applications and IT services.
  • Provide monthly help desk reports.

Ideal Profile

  • You possess a Degree / Diploma in Computer Science, Engineering or related field.
  • You have at least 2 years of experience, ideally within a Helpdesk / Technical Support role.
  • You have excellent communication and interpersonal skills.
  • You are highly goal-driven and work well in fast-paced environments.
  • You are a strong team player who can manage multiple stakeholders.
  • You are adaptable and thrive in changing environments.

    • What\'s on Offer?

  • Work alongside & learn from best in class talent.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • IT Services and IT Consulting

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Support Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia