Thai speaking Remote Desktop / Deskside Support (Servic / Helpdesk

Overview

We are looking for a Thai Speaking Desktop Support Engineer to provide Level 1–2 support for end users. The role includes handling system setup, troubleshooting, Microsoft 365 support, Active Directory account management, and mobile device management, while ensuring reliable service and a positive user experience.

Key Responsibilities

• Perform commissioning, setup, and delivery of new systems and devices, including OS installation, patching, and imaging.
• Provide on-site and remote support.
• Manage Microsoft 365 services including SharePoint, Exchange, Teams, and OneDrive.
• Administer Active Directory accounts (user creation, modification, permissions, password resets).
• Support Mobile Device Management (MDM) is highly desirable.
• Respond to incoming support calls and action IT service tickets.
• Provide Level 1 IT Helpdesk support (remote and onsite).
• Diagnose, repair, and troubleshoot computer hardware and software.
• Maintain daily progress tracking, reporting, and proper documentation.

Required Skills and Experience

Preferred Qualifications

Seniority level

Employment type

Job function

Industries

Budget : Nego

Opening : No work visa required (local).

Special Requirement : Thai language speaking (MUST).

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