Key Responsibilities :
- Troubleshoot and resolve network faults; perform root cause analysis with permanent corrective actions.
- Monitor and maintain network performance to proactively detect issues.
- Manage routine maintenance and firmware upgrades for Cisco routers, switches, firewalls, and wireless devices.
- Configure and optimize Cisco devices for reliable operations.
- Conduct preventive maintenance and health checks on network systems.
- Communicate clearly with customers regarding fault resolution progress and system status.
- Coordinate with vendors for technical escalations and support.
- Perform vulnerability assessments and collaborate with security teams to ensure compliance with security standards.
Job Requirements :
Certifications : CCNA / CCNP (mandatory); other networking certifications are an advantage.Education : Diploma or Bachelor's degree in Computer Science, IT, or related discipline.Experience : Minimum 3 years in managing and troubleshooting network infrastructure.Job Type : Contract
Contract length : 12 months
Pay : RM5, RM6,000.00 per month
Benefits :
Health insuranceOpportunities for promotionProfessional developmentApplication Question(s) :
How many years of experience do you have in managing LAN / WAN environments?Do you held any Cisco certifications (e.g., CCNA, CCNP)?What is your current salary and expected salary for this role?Education :
Diploma / Advanced Diploma (Preferred)Work Location : In person