Executive Housekeeper

Supervise daily housekeeping operations, including rooms, public areas, and laundry.

Conduct regular inspections to ensure cleanliness, maintenance, and service standards are met.

Ensure efficient room turnaround to meet occupancy demands.

Develop and implement housekeeping procedures and checklists.

Staff Management

Lead, train, and motivate housekeeping and laundry team members.

Prepare staff duty rosters and schedules according to occupancy and workload.

Conduct performance appraisals and provide continuous coaching and feedback.

Maintain proper grooming, discipline, and teamwork within the department.

Inventory & Budget Control

Manage inventory of cleaning supplies, linens, guest amenities, and equipment.

Monitor cost control and minimize wastage of materials and utilities.

Prepare and manage the departmental budget.

Quality & Safety

Ensure compliance with hotel SOPs, hygiene standards, and safety regulations.

Coordinate with Maintenance for repair and upkeep of rooms and facilities.

Oversee implementation of sustainability and eco-friendly cleaning initiatives.

Guest Relations

Handle guest complaints or special requests promptly and professionally.

Ensure VIP rooms and special setups meet guest expectations.

Coordinate with Front Office and other departments for smooth operations.

Administrative Duties

Maintain accurate records of cleaning schedules, inventories, and reports.

Prepare monthly reports on productivity, costs, and performance indicators.

Assist in planning renovations, deep cleaning, and special projects

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