APAC Technical Pre-Sales Engineer Kuala Lumpur, Malaysia

Overview

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 14 million IoT subscriptions active in 165 countries and direct partnerships with 50+ mobile networks , we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA , and we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

The Internet of Things

The Internet of Things (IoT) is like the magical glue that keeps the world connected. From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

Join the Wireless Logic Adventure :

The APAC Technical Pre-Sales Engineer will provide expert consultancy and pre-sales activities sharing technical and product knowledge with customers. The successful candidate will accompany Sales colleagues on customer meetings and industry events.

• To attend meetings and events with the team and potential clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Provide technical solutions in a professional manner and to agreed timeframes
• Create and confidently deliver technical presentations internally and externally
• Deliver training on solutions and provide product support to channel partners and internal stakeholders
• Create internal design configuration documentation including network diagrams with technical explanations
• Prepare Statement of Works or Customer Requirements Specification or other agreed document to describe the agreed customer solution
• Work with Product Management to feedback on issues with current products and provide input around new products
• Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
• Perform technical development for bespoke solutions as part of a design and development framework
• Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s and adherence to the Company’s Quality and Business Processes
• Structure and produce compelling sales proposals / commercial and technical documentation
• Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from sale to delivery
• Ability to demonstrate products and technologies effectively to audiences of varied technical knowledge
• Deliver chargeable technical services to new and existing customers for products
• Build technical relationships with prospects and / or existing customers
• Support the Sales Team with customer-facing technical pre-sales assistance
• Deliver product presentations and demonstrations, and provide support at external and internal customer facing events
• Build custom demonstrations and deliver Proof Of Concepts (POC)
• Compare competitive products to specify the most advantageous solutions for customers
• Take a leading role in specifying technical solutions, the associated internal consultation, writing of proposals and tender responses
• Build and maintain a good working knowledge of all products and value added services (VAS) in the Solutions Portfolio
• Provide input to the Solutions Team centralised knowledge base
• Support and stand-in for Technical Account Managers as required

The Secret Sauce (Key Experience & Skills) :

What Will Make You Shine At Wireless Logic (Behaviours & Culture)

Why Come Work With Us?

Here’s why we’re confident you’ll love being part of our team :

Ok, I\'m Interested, What’s Next?

We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Due to volume we are not able to get back to everyone individually, but we would love to stay in touch for future opportunities.

Overview of interview process at Wireless Logic :

If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.

How we work?

We offer a hybrid working approach to give more flexibility on where and how we work. You’ll learn more about what this means for this role during the recruitment process.

Wireless Logic Group unites and brings people together. We are committed to diversity, equity, and inclusion in everything we do and strive to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

By applying for this role, you consent for us to hold and process your data in compliance with the General Data Protection Regulations. If you have questions or wish to exercise your rights, please contact us at

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