Claims Operations Specialist

Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Claims Operations Specialist Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

Marsh and McLennan Companies (MMC)

is seeking candidates for the following position based in the

Kuala Lumpur Shared Services Operations Office

at Pavilion Damansara.

Overview What can you expect?

Be a part of a regional operational shared service center

Interact with diverse colleagues and stakeholders from various lines of business within MMC

What is in it for you?

Career Development and Training Opportunities

Explore opportunities to work on regional and global projects

Conducive Smart Office work environment

We will count on you to :

Registration and Processing of claims (General Insurance) within turnaround time

Ensure computed claims settlement and verified reimbursements from insurers are valid

Diligently monitor and follow up on unsettled claims with insurers and / or outstanding information from clients

Interact with stakeholders to ensure proper execution of tasks

Prepare claims statistic report on a monthly basis, including updating the documentation processes

Communicate with service providers via phone and email to gather missing details and supporting documentation

Process payments, as needed

Process Reinsurance Claims, follow-ups with payment and other Reinsurance tasks

Assist with other administrative tasks as needed

What you need to have :

A Degree holder preferably in any field

Possess basic General Insurance knowledge

Ability to understand, speak, read and write English is required

Ability to understand, read and write Traditional / Simplified Chinese is required

What makes you stand out :

Experience supporting shared service operations

Experience in the Insurance industry, Claims Management / Claims Examiner

Experience in handling Reinsurance claims

Proficient in using Microsoft Excel

Good communication and interpersonal skills

Ability to systematically manage and retrieve data

Strong analytical skills and attention to detail to comprehend and summarize information

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

R_

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Insurance and Business Consulting and Services

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

5 days ago

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