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Jobs in Bukit mertajam, pulau pinang, malaysia

Last updated: 15 hours ago
Automation Support Specialist

Automation Support Specialist

ATS AutomationSeberang Perai Tengah, 07, MY
ATS’ Global Services team is a dynamic, change-leading team that drives the delivery of value-driven Services to our customers worldwide. Services is a growing component of the overall delivery of v...Show moreLast updated: 30+ days ago
Ceiling Fan Technician - Penang

Ceiling Fan Technician - Penang

PRISM+Bukit Mertajam, Penang, MY
Quick Apply
PRISM+ sedang mencari Ceiling Fan Technician yang memberi perhatian kepada kepuasan pelanggan serta mengangkut barang dengan berhati-hati dan tepat pada masanya. Technician ini akan mengambil dan me...Show moreLast updated: 30+ days ago
Sales Executive

Sales Executive

Synergy Print Sdn BhdBukit Mertajam, Pulau Pinang, Malaysia
Quick Apply
We are looking for a competitive and trustworthy.Sales Executive in Kuala Lumper Malaysia.Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals, a...Show moreLast updated: 30+ days ago
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Sales Representative III

Sales Representative III

EnerSys Delaware Inc.Bukit Mertajam, MY
EnerSys is the global leader in stored energy solutions for industrial applications.We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 ...Show moreLast updated: 20 hours ago
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Sales Representative III

Sales Representative III

EnerSysBukit Mertajam, MY,
EnerSys is the global leader in stored energy solutions for industrial applications.We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 ...Show moreLast updated: 15 hours ago
Sales Coordinator

Sales Coordinator

AllStaffBukit Mertajam, Penang
Degree in Business Administration, Marketing, or related field.Fluent in English, and Malay (spoken and written).Good communication, interpersonal, and organizational skills.Proficient in Microsoft...Show moreLast updated: 24 days ago
Administrative Assistant Administrator

Administrative Assistant Administrator

Maction Venture Sdn Bhdbukit mertajam, Penang
We are looking for a dedicated and trustworthy Personal Assistant and Office Coordinator to work closely with the founder of Lexuan Group. This is a key supporting role for someone who enjoys organi...Show moreLast updated: 4 days ago
Admin Assistant

Admin Assistant

Bizcode Asia Sdn BhdBukit Mertajam, Pulau Pinang, Malaysia
SPM, Diploma or Degree in Business Administration, Accounting or a related field.At least 2 years of relevant experience preferred. Proficient in Microsoft Office and accounting software (AutoCount ...Show moreLast updated: 13 days ago
Operations Assistant- Contract Logistics / SCM, Operations

Operations Assistant- Contract Logistics / SCM, Operations

dbschenkerBukit Tengah, Penang, Malaysia
To preform cargo loading and unloading function.To preform physical verification and tallying against documents, and surface inspection upon cargo receiving or delivery. To store cargoes in proper l...Show moreLast updated: 24 days ago
Design Intern

Design Intern

SolarvestBukit Mertajam, Penang, MY
Quick Apply
Assist in the design and engineering of solar energy systems under the guidance of experienced solar design engineers.Contribute to the development of detailed system layouts, schematics, and elect...Show moreLast updated: 19 days ago
Manager / Snr Officer, Account Mgr / Marketing Mgr, Business Banking, Bkt.Mertajam Branch

Manager / Snr Officer, Account Mgr / Marketing Mgr, Business Banking, Bkt.Mertajam Branch

United Overseas BankBukit Mertajam, Pulau Pinang, Malaysia
Manager / Snr Officer, Account Mgr / Marketing Mgr, Business Banking, Bkt.Posting Date : 18 Jun 2025 Location : .Bukit Mertajam, Pulau Pinang, MY. Company : United Overseas Bank (Malaysia) Bhd.United Overse...Show moreLast updated: 24 days ago
Executive - Mobile Deposits Specialist

Executive - Mobile Deposits Specialist

Hong Leong Bank BerhadBBM, BUKIT MERTAJAM BR
If you are looking to excel and make a difference, take a closer look at us….This position is a sales role and has responsibilities in Deposits account acquisition from consumers and businesses wit...Show moreLast updated: 24 days ago
Despatch

Despatch

EurofinsBukit Mertajam, Penang, MY
As a despatch rider, you are supporting the daily operations of the company by ensuring delivery and pick-up of items in a timely manner. Possess a valid Motorbike and Car driving licence (B2 and D)...Show moreLast updated: 24 days ago
Digital Marketing & Ecommerce Executive (Content + Video + Shop Management)

Digital Marketing & Ecommerce Executive (Content + Video + Shop Management)

DRSK Skincare VenturesBukit Mertajam, Penang
We’re looking for a creative and data-driven Digital Marketing and Ecommerce Executive to grow and manage our online presence. You’ll be responsible for creating engaging content (especially video),...Show moreLast updated: 1 day ago
Creative writing Tutor Jobs Bukit Mertajam

Creative writing Tutor Jobs Bukit Mertajam

SuperprofBukit Mertajam, MY
Superprof is the ultimate knowledge-sharing tool.It connects those who want to learn and those who want to teach.Founded in August 2013, Superprof connects students and tutors for lessons in over 1...Show moreLast updated: 30+ days ago
Accountant

Accountant

GSD Land (M) Sdn BhdBukit Mertajam
Degree in Accountancy or professional qualification in ACCA / CIMA / CPA or equivalent.At least 3 years of relevant experience in Property Development with exposure in managing day to day operations, c...Show moreLast updated: 30+ days ago
Marketing Manager, Integrated Campaigns, Asia

Marketing Manager, Integrated Campaigns, Asia

SnaphuntBukit Mertajam, Malaysia
Opportunity within a company with a solid track record of performance.The Marketing Manager, Integrated Campaigns, Asia is responsible for developing and executing integrated marketing campaigns to...Show moreLast updated: 30+ days ago
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Marketing Executive

Marketing Executive

Miniis Party Sdn BhdBukit Mertajam, Pulau Pinang, Malaysia
Diploma or above in Marketing, E-commerce, New Media, or related fields is preferred;.Proficiency in both Mandarin and Bahasa Malaysia is an advantage (for effective communication with creators);.F...Show moreLast updated: 15 hours ago
Junior Digital Marketer (Content Strategy)

Junior Digital Marketer (Content Strategy)

Am Found Group Sdn BhdBukit Mertajam, Pulau Pinang, Malaysia
Marketing, Mass Communication, Creative Arts, or STEM-related disciplines e.Prior experience is not required.This is a great opportunity for anyone who’s curious about content creation and wants to...Show moreLast updated: 24 days ago
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Automation Support Specialist

Automation Support Specialist

ATS AutomationSeberang Perai Tengah, 07, MY
30+ days ago
Job description

OVERVIEW

ATS’ Global Services team is a dynamic, change-leading team that drives the delivery of value-driven Services to our customers worldwide. Services is a growing component of the overall delivery of value to ATS’ customers globally and offers an opportunity for an opportunistic individual to create a well-defined offer structure of high-value service solutions to drive ongoing value.

Our Digital Services team is currently looking for a bright, ambitious Remote Automation Specialist who enjoys assisting customers in a technical way, working with the Digital team and various other teams across ATS, and who enjoys tackling challenging scenarios.

The Automation Support Specialist will provide white-glove remote support to many ATS customers. This includes remote troubleshooting of the complete controls systems for custom automation equipment.  Additionally, this role will require detailed call documentation and reporting for other divisions and the customer. A successful candidate will have experience diagnosing / troubleshooting PLC, PC’s, servo drives, robots, vision systems and other more specialized controllers as required. The Automation Support Specialist will be proficient in troubleshooting the above-mentioned systems and experienced with supporting customers and their equipment remotely.

RESPONSIBILITIES

  • Remotely triage and troubleshoot controls system (PLC and / or PC based) issues specific to customer requirements utilizing the escalation team and SME(s) for support
  • Document stated reason for the call, troubleshooting steps, PCOF, and resolution or disposition for turnover to an SME.
  • Understand and adhere to pertinent best practices, SOPs, and customer contracts.
  • Required to work independently and as part of a team.
  • Support developing knowledge base of operating and troubleshooting information for the Remote Operations team.
  • Review / suggest additional tools / software / equipment necessary to better serve our customers and their equipment.
  • Assist customers in using their customer portal for spares and non-emergency questions.
  • Make recommendations to repair / replace only items that require repair / replacement.
  • Primarily lead the troubleshooting process and liaise with customers and ATS Remote Ops Manager.
  • Coordinate with the owning ATS division as required to assist in resolving technical issues.
  • Complete detailed Call Report for the services provided.
  • Ensure customer issues have been resolved through follow-up communication and call / case closure if required.
  • Achieve high customer satisfaction through efficient call resolution.
  • Work within Oracle and Salesforce platforms to gather customer background information, document current issues, and enter opportunities for our front-end sales teams.
  • Be available to be on call on a rotational basis as needed.
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
  • Adhere to all OHSA / CCOHS, NFPA, and other applicable health and safety rules and procedures.
  • You will be expected to set an example of company culture with integrity and professional competence.
  • Adhere to all established procedures as defined by ATS Quality Procedures, Process Flows, Work Instructions, Safety Procedures, Policies, and the Employee Expectations.
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.

TECHNICAL RESPONSIBILITIES

  • Provide remote assistance to diagnose controls issues at customer sites and use industry best practices utilizing the controls system as a troubleshooting tool. (Rockwell Studio 5000, Siemens TIAPortal, PanelView+, FT View, etc)
  • In some cases, may connect remotely to the customer’s controls system.
  • Communicate with ATS controls SME’s to make suggestions for improvements and / or upgrades
  • Experience with 6 Axis and SCARA for Pick and Place, Sealing / Dispensing, etc
  • Familiar with one or more of the following robots is extremely favorable - Fanuc, ABB, Nachi, KUKA, and / or Motoman.
  • Experience with KUKA SafeOperation, Fanuc DCS, ABB SafeMove
  • Remotely assist customers with touching up motion and path to correct faults and customer complaints.
  • Ability to determine potential cycle time improvements related to robot motion and interface with PLC.
  • Expert with directing customers on using the teach pendant while troubleshooting and adjusting.
  • Complete understanding of Cartesian coordinate system as it relates to a robot's EOAT & Frames / Work Objects, and the ability to teach such frames.
  • Determine machine vision system operational status and qualify the function of the system using statistical and other industry standard verification and validation techniques.
  • Assists customers with making mechanical and software adjustments to visions system camera, lighting, positions, and operational parameters.
  • Work remotely with a divisional Vision SME as needed to troubleshoot and resolve customer issues.
  • QUALIFICATIONS

  • Associates or Bachelor of Science in related field (BSEE, BSEET, BS Industrial Automation, Computer Science, Mathematics, Mechatronics, etc.)
  • 7- 10 years experience in automation, preferably with manufacturing or assembly systems.
  • Proficient with Microsoft Word, Outlook, & Excel.
  • Ability to do basic / intermediate programming in other programming languages is a plus (i.e. Visual Basic, C or C++ language).
  • DCS certification is a plus, but not required.
  • Working understanding of mechanical systems
  • Must be proficient in reading mechanical and electrical schematics and other machine drawings while referencing the SPL or BOM.
  • Ability to read, speak, write, and understand English in a professional manner.
  • Strong customer service presence with the ability to steer the conversation and de-escalate as required.
  • Excellent interpersonal and communication skills; Experience working with customers to resolve operational and quality issues.
  • Willingness and ability to travel up to 15%
  • Must be eligible and able to travel domestically and internationally within 30 days from hire date and legally eligible to operate a vehicle, as this is an essential job function.