Jobs in Malaysia

Last updated: 7 days ago

Executive - Customer Service_Korean [MAG_KR]

StartekMalaysia

We are seeking a customer-focused.The ideal candidate will be responsible for assisting customer with inquiries, providing solutions to their concerns, and ensuring a positive customer experience.T...Show moreLast updated: 30+ days ago

IT Executive

Marriott InternationalMalaysia

Troubleshoot and resolve technical problems or issues related to computer software and systems.Provide technical guidance and recommendations to resolve business problems.Analyze, recommend, and im...Show moreLast updated: 13 days ago

Branch Managers

Konica Minolta Business Solutions (M) Sdn. Bhd.MY

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we st...Show moreLast updated: 30+ days ago

Internship Programme

Baker Tilly MalaysiaMY

Baker Tilly Malaysia is inviting undergraduates who are currently pursuing their professional accounting qualification, or a Degree in Accounting / Finance or equivalent, to join our paid Internship ...Show moreLast updated: 30+ days ago

Senior Analyst, Internal Control & Reporting

SMBC GroupMalaysia

Ensure Internal Control Team complete all assigned tasks proactively within stipulated timeline, as one team.Undertaking periodic self-assessment on existing internal controls to assess the adequac...Show moreLast updated: 30+ days ago

Sales & Event Executive

The Fifth Academy PLTFederal Territories of Malaysia, MY

Job Requirements We are looking for a dynamic, results-driven individual to support our sales outreach and event coordination efforts. The ideal candidate should be passionate about client engagemen...Show moreLast updated: 30+ days ago

Executive, Finance

PUMAPUMA Malaysia

The focus of the role is support on daily financial / accounting operations to ensure production of accurate and reliable accounting records for both external and internal reporting purposes.Provide...Show moreLast updated: 30+ days ago

Data Visualisation Specialist

World VisionMalaysia

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous pl...Show moreLast updated: 30+ days ago

Document Controller

ArupMalaysia

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is looking for a self-managed Document Controller to support ou...Show moreLast updated: 30+ days ago

Finance Specialist - AP (Thai Speaker)NEW

HaysMalaysia

Finance Specialist - AP (Thai Speaker).Looking for AP Thai Speaker to be based in KL.This globally known Shared Services is currently looking for an Accounts Payable Specialist (Thai Speaker) to jo...Show moreLast updated: 30+ days ago

Clerk of Work - M&E

MGB BerhadMY

Responsible for all inspection and supervisory of M&E works at site.Ensure works carried out by contractors are in accordance to approved drawings, specifications, Work Method Statements and Sa...Show moreLast updated: 30+ days ago

Senior Engineer-Security Technology Operations

AdeccoMalaysia , MY

The role involves overseeing security technology operations, focusing on daily operational activities across designated security tools and systems. The primary objective is to establish and maintain...Show moreLast updated: 30+ days ago

SEA Administration-Workplace Service (WPS)

LazadaMalaysia

Department : Administration Location : Malaysia.Space Planning and Management : - Assess and plan the optimal utilization of office space, office relocations and reconfigurations as needed.Maintenance ...Show moreLast updated: 30+ days ago

Food & Beverage Executive

LBS Bina Group BerhadMY

A customer-oriented person, to ensure that restaurant operations run smoothly.Overseeing the activities of restaurant staff, extend warm greetings to guest upon arrival and usher them to allocated ...Show moreLast updated: 30+ days ago

Procurement Executive

Shangri-LaMalaysia

Be part of our Shangri-La family.Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore.Today, the group comprises over 102 deluxe hotels and resorts in key cities in ...Show moreLast updated: 30+ days ago

Freelance Designer [pool]

LewisMalaysia

We are a global marketing agency that has gone from start-up to multi-national in little over two decades.Our success is due to a combination of factors. Talented people delivering award winning cam...Show moreLast updated: 30+ days ago

Senior Solution Designer (Java / BPM / Oracle)

SingtelMalaysia, Malaysia

An empowering career at Singtel begins with a Hello.Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new ini...Show moreLast updated: 30+ days ago

Senior Manufacturing Manager

Ichor SystemsMalaysia

We are seeking a highly experienced Senior Manufacturing Manager to lead and optimise production operations with a strong focus on special processes, including electropolishing (EP), passivation, a...Show moreLast updated: 29 days ago

Travel Counselor

Holiday Tours & Travel Sdn BhdMY

The Travel Counselor position will be ensuring service to clients of Holiday Tours is adhering to Holiday Tours procedures, client’s service level agreement and policy.Handle and track all tel...Show moreLast updated: 30+ days ago

Client Advisor, Kepong

United Overseas BankMalaysia

Posting Date : 16 Jul 2025 Location : .United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia ...Show moreLast updated: 7 days ago

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Executive - Customer Service_Korean [MAG_KR]

StartekMalaysia

30+ days ago

Job description

We are seeking a customer-focused Call Centre Agent to handle inbound and / or outbound calls professionally and efficiently. The ideal candidate will be responsible for assisting customer with inquiries, providing solutions to their concerns, and ensuring a positive customer experience. This role required excellent communication skills, problem-solving abilities, and a customer-first mindset.

Key Responsibilities :

Answer incoming calls and respond to customer queries in a timely and professional manner.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a thorough understanding of company products, services, and policies to provide accurate information.
Process customer requests, orders, and transactions as required.
Document all call information accurately in the system for future reference.
Meet or exceed performance targets, including quality, productivity, and customer satisfaction.
Collaborate with team members and supervisors to improve customer service processes.

Key Requirements :

Previous experience in customer service or a call centre environment is preferred but not mandatory.

Excellent verbal and written communication skills.

Strong active listening and problem-solving abilities.

Ability to handle stressful situations and remain calm under pressure.

Basic computer skills and proficiency in CRM software or call centre systems.

Willingness to work in a fast-paced, high-volume environment.

Flexibility to work in shifts, including weekends and holidays, if required.