Senior L3 Support Engineer

Job Summary :

We are looking for a Senior L3 Support Engineer with deep expertise in SWIFT Solutions (AMH / AMG / SAG) to provide production support and maintenance in a secure and high-compliance environment. The ideal candidate will have experience in Oracle Database, a strong understanding of financial message formats such as MTxxx and ISO20022, and be familiar with audit and security best practices.

Key Responsibilities

• Provide Level 3 support for SWIFT applications (AMH / AMG / SAG) in a 24 / 7 mission-critical financial environment.
• Perform root cause analysis, incident resolution, and environment management for production systems.
• Ensure compliance with security policies including encryption, two-factor / multi-factor authentication, and audit readiness.
• Collaborate with infrastructure, security, and development teams to ensure smooth operations and deployments.
• Monitor system performance and support disaster recovery procedures as required. Maintain detailed documentation of system configurations, procedures, and incident resolutions.

Technical Skills & Requirements

Mandatory Hands-on experience with SWIFT Solutions : , SAG (Secure Access Gateway) Strong knowledge of Oracle Database 19c Experience in high-security environments (e.g., financial institutions) Familiarity with audit processes, encryption standards, and multi-factor authentication (MFA) Knowledge of SWIFT message formats : MTxxx and ISO20022Nice-to-Have Java Spring Boot development exposure Shell scripting for automation and support tasks Experience with JBoss (Application Server) and Apache (Web Server) Prior exposure to Citrix environment.

Job Type : Contract

Contract length : 24 months

Experience :