E-Commerce Assistant

Job responsibilities :

• Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc;
• Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
• Manage to come up with solutions by communicating with online platform's customer service;
• Coordination of packing & arrangement on the shipment base on our Logistics;
• Support the Management team in exploring strategic initiatives for our online offering;
• Assistance with price adjustments / promotion deals on e-commerce platform.
• Perform other ad-hoc tasks assigned.

Job Requirements :

Working Days :

Working location :

Benefits :

If you are interested with this position, please contact Only shortlisted candidates will be notified.

Job Type : Full-time

Pay : RM1, RM2,200.00 per month

Application Question(s) :

Please list 2-3 dates and time ranges that you could pick up an call.

Work Location : In person