eCommerce Marketplace Specialist

Overview

The eCommerce Marketplace Specialist for Crocs supports the execution of eCommerce strategies across key online marketplaces such as Shopee, Lazada, and Zalora. This role works closely with the Marketplace Manager and third-party enablers to ensure smooth day-to-day operations, campaign execution, and content optimization to drive sales and visibility.

What You'll Do

• Manage marketplace operations by coordinating with enablers for accurate product listings, updates, and delistings, while ensuring inventory synchronization across platforms.
• Optimize product content (titles, descriptions, images, attributes) to enhance visibility, searchability, and conversion rates.
• Oversee inventory and fulfillment by monitoring stock levels, preventing stockouts or overstocking, and supporting replenishment planning and transfers.
• Prepare and execute campaigns by ensuring readiness of product data, pricing, and assets, and tracking campaign performance to address bottlenecks.
• Monitor and report performance by consolidating platform data, tracking KPIs (order accuracy, fulfillment, returns, cancellations), and escalating issues or trends.
• Take ownership of and resolve operational issues such as listing errors, pricing discrepancies, and order fulfillment challenges promptly.
• Collaborate cross-functionally with internal teams and enablers to ensure stock readiness, compliance, and smooth execution during campaigns and peak periods.

What You'll Bring to the Table

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas : Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

Job Category : Corporate

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