Talent.com
This job offer is not available in your country.
Settlement Manager

Settlement Manager

Standard Chartered BankKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Job ID : 40170

Location : Kuala Lumpur, MY

Area of interest : Operations

Job type : Regular Employee

Work style : Office Working

Opening date : 23 Sept 2025

Job Summary

To handle and manage specific duties as instructed by the team management, for Securities Services, in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set

Key Responsibilities

Strategy

  • To lead Trade Settlement and to achieve service quality by meeting exceeding and set service standards and achieving zero defect for the Bank customers
  • To manage and ensure that the set productivity targets (efficiency, accuracy, etc.), defect management and processing turnaround standards are achieved (within own area of responsibility).

Business

  • To manage and ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency / accuracy standards and good business processes / judgment
  • To achieve the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and processing hub centre and meeting productivity standards in terms of processing efficiency and accuracy of output.
  • To manage and ensure no complaints from customers related to poor and indifferent service attitude and discourtesy.
  • Processes

  • To manage the operations of Trade Settlement in ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.
  • Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management.
  • To handle and manage non-routine assigned task within the set deadline.
  • Risk Management

  • To manage and ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company / Group.
  • To manage and ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates
  • Conforming and adhering to the Team's risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, Securities Services Policies, etc
  • To manage and ensure no transaction errors / operational losses through accurate processing or data input with effective control and risk management.
  • Governance

  • To support the roll-out of appropriate quality management systems in the team and other initiatives by the Company / Group
  • To perform Key Control Standards Assessment within department with nil overdue
  • To manage and ensure no major adverse findings from internal auditors or external auditors including quality audits.
  • Qualifications

  • Diploma / Degree holder in banking and financial sector
  • Min 5 years of relevant banking experience with securities industry
  • Exemplary problem-solving skills, able to identify problems and implement corrective processes
  • Strong leadership skills, able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.
  • Good communication skills verbal and written
  • Ability to multi-task and work under tight deadlines.
  • About Standard Chartered

    We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

    Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • What we offer

    In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Create a job alert for this search

    Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    • Promoted
    Residence Manager / Estate Manager

    Residence Manager / Estate Manager

    VPC ALLIANCE (PJ) SDN BHDKlang, Selangor, Malaysia
    Candidate must possess at least Diploma / Degree in Property Managment, Building Management or equivalent.Those without relevant qualifications but with 5 years or more relevant experience will be co...Show moreLast updated: 1 day ago
    • Promoted
    manager business development – property

    manager business development – property

    YLI HOLDINGS SDN BHDTaman Tun Dr Ismail, Kuala Lumpur, Malaysia
    To develop business development strategy for the Group Company that focus on financial gain for the group.To assist in carrying out preliminary feasibility and viability study for new project propo...Show moreLast updated: 1 day ago
    • Promoted
    Senior IGA Consultant

    Senior IGA Consultant

    Kloudynet TechnologiesKuala Selangor, Kuala Selangor, Malaysia
    Kloudynet is a leading cybersecurity company with a strong partnership with Microsoft.As a Microsoft Solutions Partner in Modern Work and Security, we hold advanced specializations across key areas...Show moreLast updated: 2 days ago
    • Promoted
    Senior Manager - Business Development (Medical Consumables)

    Senior Manager - Business Development (Medical Consumables)

    HartalegaBatu Caves, Selangor, Malaysia
    Mun Global is the global platform for premium healthcare and personal protective products across many markets.This position is responsible for : . Lead and manage the full spectrum of the medical cons...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Product Manager - AI AdOps Copilot (REMOTE)

    Senior Product Manager - AI AdOps Copilot (REMOTE)

    MonetizeMoreKepong, Kuala Lumpur, Malaysia
    MonetizeMore is a global leader in ad tech, providing solutions that help publishers maximize their ad revenue while maintaining transparency, user trust, and brand safety.We are committed to shapi...Show moreLast updated: 1 day ago
    • Promoted
    Sales Director - Industrial and Smart Energy

    Sales Director - Industrial and Smart Energy

    Celestica Inc.Kuala Selangor, Kuala Selangor, Malaysia
    Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Sales Director - Industrial and Smart Energy. Remote Employee Europe, SHR, GB.Celestica is dedicated to deli...Show moreLast updated: 1 day ago
    • Promoted
    Settlement Analyst

    Settlement Analyst

    Souqa Fintech Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Process and monitor daily settlements for (payments, securities, or financial transactions).Reconcile accounts and investigate any discrepancies in settlement records. Coordinate with banks, clients...Show moreLast updated: 1 day ago
    • Promoted
    Business Development & Retail Leasing Manager

    Business Development & Retail Leasing Manager

    Time Galerie (M) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Diploma / Bachelor’s degree in Business, Real Estate, Marketing, or a related field.Minimum of 5 years of relevant experience in retail leasing, business development, ideally within a retail ch...Show moreLast updated: 3 days ago
    • Promoted
    Regional Lead, Member Engagement and Experience (MEE) - Europe

    Regional Lead, Member Engagement and Experience (MEE) - Europe

    IFACSeremban, Negeri Sembilan, Malaysia
    Regional Lead, Member Engagement and Experience (MEE) - Europe.During 2024 IFAC shifted its strategic focus to maximizing member value and experience. The Member Value Proposition (MVP) was created ...Show moreLast updated: 3 days ago
    • Promoted
    Asst Contract Manager

    Asst Contract Manager

    Ageson Kensetsu Sdn BhdShah Alam, Selangor, Malaysia
    Ensure all contractual obligations are understood and met by both internal and external parties.Maintain proper documentation of all contractual correspondence and changes.Participate in tendering ...Show moreLast updated: 1 day ago
    • Promoted
    Expansion Approvals Manager

    Expansion Approvals Manager

    MR DIY InternationalSeri Kembangan, Selangor, Malaysia
    At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders. With over 5,000+ stores across 14 countries globally, we...Show moreLast updated: 1 day ago
    • Promoted
    Senior Manager, Business Development

    Senior Manager, Business Development

    Bellworth Developments Sdn BhdTaman Tun Dr Ismail, Kuala Lumpur, Malaysia
    Work closely with the CEO / General Manager on land acquisition and joint venture transactions.Perform feasibility studies / evaluation of potential land which include financial, market and economic s...Show moreLast updated: 1 day ago
    • Promoted
    Business Manager – APAC & Middle East (COO Support)

    Business Manager – APAC & Middle East (COO Support)

    Software One Experts Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    The Business Manager to the Chief Operating Officer (COO) for APAC & Middle East at SoftwareOne plays a mission-critical role in enabling operational excellence, strategic alignment, and regional e...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Manager (Nationwide)

    Branch Manager (Nationwide)

    AFFIN GroupGenting Highlands, Pahang, Malaysia
    Create the future with Affin! You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the ope...Show moreLast updated: 1 day ago
    • Promoted
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    AgodaSelayang Municipal Council, Selayang Municipal Council, Malaysia
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Show moreLast updated: 3 days ago
    • Promoted
    Asst Mgr, Settlements

    Asst Mgr, Settlements

    Standard Chartered BankKuala Lumpur, Kuala Lumpur, Malaysia
    The prospect candidate would be primary responsible for managing the digital custody services offering (including conventional custody) comprising of client service management, transaction processi...Show moreLast updated: 1 day ago
    • Promoted
    Manager, Ground Operations Training

    Manager, Ground Operations Training

    Malaysia AirlinesSepang, Selangor, Malaysia
    Manager, Ground Operations Training.The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management....Show moreLast updated: 3 days ago
    • Promoted
    Senior Settlement Specialist

    Senior Settlement Specialist

    Ant InternationalKuala Lumpur, Kuala Lumpur, Malaysia
    Direct message the job poster from Ant International.TA coordinator from Ant Group | First-class honors from University of Malaya | PIDM scholarship holder. Reconciliation of Funding Cost.Ensure the...Show moreLast updated: 30+ days ago